To create an account please go here and click the ‘Create an account’ button. Fill in the required information, your user name, email address, first and last name and next create your password. Finally, please select the ‘Create an account’ button located below the registration form.
Please go to the section ‘My profile’ in the top right corner of the page and ‘Account settings’ where you may change your password.
Please go to your login page and click on ‘Forgot password?”. We will send you a retrieval e-mail with the instruction to follow. Your login page is located here.
Yes. Please go to the section ‘My profile’ in the top right corner of the page and ‘Account settings’ where you may change your e-mail address.
To delete your account please go to the section ‘My profile’ in the top right corner of the page and ‘Account setting’. At the bottom you will find ‘Deactivate account’ button. Please note that all the content of your account will be deleted.
|Medium Displate||45cm/32cm (17.72"/12.6")||0.70kg (1.54 pounds)||0,3mm||Click here|
|Large Displate||67.5cm/48cm (26.60"/18.90")||1.4kg (3.08 pounds)||0,3mm||Click here|
|X Large Displate
(made from 4 M size plates)
|90cm/64cm (35.44"/25.20")||2.8kg (6.17 pounds)||0,3mm||Click here|
Yes, it is. Our mounting system includes a magnet or magnets, depending on the size of your Displate.
We generally recommend mounting a Displate on even surfaces only. A lot of our customers stick it to their wallpapers, however, we are unable to assess whether it holds on your particular wallpaper.
To remove a magnet from the wall you need to grab a corner of the protective leaf and pull slowly.
In general, we do not recommend any other methods of mounting a Displate on the wall than using a magnet. However, we can suggest making a hole in the magnet and mounting it to the wall by using a nail.
In general, we don’t recommend to mount a Displate on rough or uneven surfaces. In this situation, we can suggest using a few pieces of adhesive gum to stick the Displate to the wall. Alternatively, you can make a hole in the magnet and mount it to the wall by using a nail.
Unfortunately, in case of a slanted wall, gravity can overpower the magnet causing your Displate to fall. Therefore, we only advise mounting our Displates on a straight surface.
Our Displates are galvanized which prevents them from rusting. However, in general we don’t recommend mounting a Displate in an exceptionally hot or steamy room as the humidity can affect the strength of your magnet.
Yes, please go here to purchase additional magnets.
You can pay with your credit card or via PayPal. Payments are made in USD, EUR, GBP, DKK, SEK, CHF. If you choose a different currency than mentioned above, the final charge is made in USD at the exchange rate of your bank.
Yes. As soon as you place an order we send the confirmation e-mail. If you don’t receive it, please check your spam folder to make sure it didn’t get lost there.
Please enter a discount code to the discount code box located just below the order details in the cart. Please make sure you enter a discount code before checking out.
We are afraid that it is not possible to apply multiple discount codes to one order.
Unfortunately, we are not able to apply a discount to the order already paid. The only solution is to cancel the order and place a new one with a discount available on the website. However, please note that according to our cancellation policy the order can be cancelled only within 24 hours of placing it.
Unfortunately, we are not able to amend the order already paid. The only solution is to cancel the order and place a new one. However, please note that according to our cancellation policy the order can be cancelled only within 24 hours of placing it.
We include invoices only when we ship outside EU. If you would like a digital copy of your invoice please contact us here. We will be happy to send it to you.
Yes, however this option is only available in Displate Membership Club. You can find more information about our Club and how to join here.
The designs on our website belong to our artists and we are not able to make any amendments. Every design is an artwork of a specific artist and therefore their intellectual property.
We would be happy to contact an artist on your behalf if you have a suggestion for a new Displate in one of the artist’s collections. However, unfortunately we cannot give you any guarantee that the requested artwork will be uploaded, as our artists are free to upload only artworks of their choice and we don't have any influence on their content or in the theme they want to follow. If you’d like to send us a request, please contact us at here and let us know the name of the artist as well as the desired Displate.
We are afraid that we are not able to print in custom sizes. Due to the limitations in the production process,
we can only print Displates in the sizes below:
Medium size is 45 cm / 32 cm (17,72" / 12,6"),
Large size is 67.5 cm / 48 cm (26,60" / 18,90"),
X Large size is 90 cm / 64 cm (35,44”/ 25,20”).
We are afraid that our production is not currently capable of printing XL Displates in one-piece. However, we will consider this in the future.
No. XL Displates are only available in matte finish without the possibility to add frames.
Each frame is printed directly on the Displate so it remains one-piece. Unfortunately, this means that the frames are not possible to order separately.
The artworks found on Displate cannot be sold in a digital format. Each design on Displate is owned by artists who created them and it’s their intellectual property.
Unfortunately, we do not offer gift codes or vouchers.
We do not offer gift wrapping service as our metal posters are delivered in a gift-ready packaging as per below:
Yes. It is possible but not later than 24h after placing an order. This is due to the fact that after that time the products are printed. If you would like to cancel your order, please contact us here so that we can help.
Your refund should be finalized within 14 days of cancellation but we will do our best to do it asap.
Depending on the destination, there is a possibility of an additional duty fee. Its amount depends on specific countries regulations. Any costs related to customs duties shall be paid by the buyer.
The most common reason for this is due to the fact that some bank providers, especially in US, CA, or AU impose a restriction on foreign payments. We suggest contacting your bank for more details.
We confirm that payment on our website is secure and encrypted. You can read more about our SSL certificate by clicking the LOCK icon to the left of our URL Displate.com
Unfortunately, this means that the Displate you wish to buy is no longer available. Our artists are free to upload, update and remove artworks from our website at any time and we respect their decisions. Some artists prefer to put up collections only for the limited time or remove them for other reasons and we are afraid that we don't have any influence on it.
We ship to Argentina, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Chile, Colombia, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Iceland, Ireland, Italy, Japan, Latvia, Lithuania, Luxembourg, Mexico, Monaco, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Thailand, United Arab Emirates, United Kingdom, United States, Venezuela.
To check the shipping status of your order, please click here and enter the first 6 digits of your order number.
Please remember to always check the content of a parcel in the presence of a courier. If after opening the package you find out that it lacks its content or the product has some defects, please send us some photos of all received Displates as well as the box here so that we can help.
We are sorry about this unfortunate situation. Please contact us here so that we will work with the shipping company to resolve the issue as soon as possible.
Expected delivery time is up to 3-5 business days, depending on the shipping destination. The shipping time includes manufacturing process, shipping and handling.
The shipping costs depend on the total weight of the package, the country of shipment and fuel fee. In order to check precise shipping costs, the chosen product must be added to the cart.
All parcels are securely packed and sent by DHL or UPS couriers. We use UPS to ship our packages to European countries and DHL outside Europe.
Unfortunately, due to the shipping companies' restrictions on delivery to the above addresses, we might not able to send your order. We suggest using a regular address when placing an order. However, if you have already placed one please contact us here so that we can check if the shipping company is able to deliver your package.
Should you wish your order to be delivered without a required signature please contact us here with your request and we will pass it to the shipping company.
Please contact us here with your request and we will amend the shipping address on our end. In case if your order is already sent, we will contact the shipping company on your behalf to ask for a change.
Unfortunately, it is not possible to choose different countries between your shipping and billing address. Therefore, our default option is "Billing address same as shipping address" In this situation, we suggest inputting only the shipping details for the order so that we will be able to send your package.
You may return a Displate within 100 calendar days of delivery and you will receive 100% refund. The product is
eligible for return if it is in the original state and the mounting system has not been used. Displate needs to
be sent at the customer’s cost to the address provided here. After receiving the package, the amount will be refunded to your account
within 14 days. Please note that in case of returning only a part of the received Displates the original
shipping costs won’t be refunded.
As for a Safe Wall Magnet System, you may return it as per our policy above, however, please be aware that partial returns are not possible.
Please be advised that Displate Membership Club fees and Displates obtained with a voucher are non-refundable. Also, the customs prints are not eligible for a refund.
The address is:
GWD Concept Sp z o.o.
Unfortunately, no exchanges are possible. However, you can return your Displate within 100 calendar days of delivery and make a new order.
Your refund should be finalized within 14 days of receiving the package back but we will do our best to do it asap.
Thanks to joining Displate Club you will get many benefits like free shipping, special discounts, access to create custom made Displates, special packaging and free art gifts.
To join the Membership Club, you need to choose your Displates, add them to the cart and click ‘Join Displate Club & enjoy its benefits’. Please note that our Membership Club is only available for selected countries.
First you need to add Displates of your choice to the cart to see the value of the initial order and a monthly fee for Displate Club. To join the membership, you need to click ‘Join Displate Club & enjoy its benefits’. The monthly fee for the Displate Club may change depending on the value and the type of your initial order. You will be charged with a flat fee for the Displate Membership Club for the next 12 months. On the 12th month of buying Displate Club you will receive a voucher that will give you the possibility to choose Displates in the same configuration (size, type, quantity) as in your initial order. Simple as that!
The price of Displate Club depends on the size, type and quantity of the selected Displates in the initial order. Please choose preferred Displates to calculate precise price of Displate Club which will be visible in your cart.
You can pay with your credit card or via PayPal.
Yes. Just please go to your account and in the section ‘Account settings’ click ‘Update payment information’ to amend the payment details.
Access to Displate Club is restricted by the value of the order or the type of the selected Displates. Therefore, if you cannot see ‘Join Displate Club & enjoy its benefits’ option in the cart, we are afraid that your order is not eligible to join the Membership Club. Also, Displate Club is only available for selected countries.
There is no possibility to purchase more than one membership once your current membership is active.
After placing an initial order, the discounts and free shipping will be automatically applied to your next order.
Free shipping in Displate Club will be applied automatically to all next orders, not an initial one
The discounts depend on the value of the initial order and they are applied automatically to your next orders. The percentage of the discount is flat for all your next orders.
No. It is not possible to mix promotions.
You will receive your art gifts with your initial order. The quantity of art gifts depends on the number of selected Displates in the initial order. However, the maximum number of the art gifts that you may receive is eight.
Custom Displates are available only for Displate Club Members. You can find more information about our Club and how to join here. Once you purchase Displate Club please go to ‘My profile’ and then to the section ‘My overview’ where you may create your own Displate.
Custom Displates are only available in M size. Also, this product is available only for Displate Club Members.
No. Custom Displates are only available in matte finish without the possibility to add frames. Also, this product is available only for Displate Club Members.
Yes. You may cancel it at any time. Just please go to your account and in the section ‘Account settings’ click ‘Cancel Membership’.
No. Displate Membership Club fees are non-refundable.
No. These Displates are non-refundable.
No. These Displates are non-exchangeable.
No. All custom orders are not eligible for refunds.
It is valid for 3 months from the date of its issue and cannot be used after it expires.
No. The vouchers are non-exchangeable.
No. The vouchers are non-refundable.
No. The vouchers are non-transferrable.
It is valid for indefinite time, however you may cancel it at any time you wish.
To become a Displate Artist, you need to first create an account on our website by going here and clicking the ‘Create an account’ button. Fill in the required information, your user name, email address, first and last name and next create your password. Finally, please select the ‘Create an account’ button located below the registration form. You will be then ready to start uploading your artworks. .
No. Becoming an Artist on Displate is 100% free.
Yes. We reserve the right to reject any artwork during the validation process that is not in line with the profile of our website or doesn’t meet our technical criteria. The most common reasons for artworks rejection are: low quality files, borders or text too close to the edge.
high print quality uploads are published.
- Minimum 300 DPI in RGB mode. JPG size up to 30MB.
- Shortest side at least 2900px.
- 1.4:1 ratio for the best product fit (ex. 4060px x 2900px).
- No logos, no watermarks, no borders.
- Text/content shall be from the edge at least 200px for the file with min. size 4060px x 2900px.
- The whole content of the design must be included in one uploaded file.
- No multiple uploads of the same image with slightly changed colour palette or tiny detail.
Whenever you upload your artwork, you continue to control the rights to it at all times. We will protect your works and their copyrights. You can read more about copyrights here.
Please go to the top right corner of the page to find section ‘Upload your artwork’ to upload a single artwork or several ones at once.
Unfortunately, we are not able to print outside of our ratio 1.4:1 as your image wouldn’t fit the product.
The possibility to print in XL depends on the quality of the file.
Additionally, we can only print artworks in size XL if they are vertical/portrait. The largest size possible for any horizontal/landscape artworks is L.
The reason for this issue is due to the ratio of pixels. Our ratio 1.4:1 means that the short side of a file needs to be multiplied by 1,4 to get correct proportions. For example, if the short side is 1000px, then the long one should be 1400px. Therefore, please adjust the size of your file to meet our technical requirements. Also, please be sure that the short side of your file is at least 2900 px.
If this doesn't fix this issue, please contact us here and send the file as well as a screenshot of the error message you receive so that we can help.
The most likely reason why you are not able to upload your image is that the information on the right hand side of the screen is not fully updated. Please update each field so that the bar under your image shows 100%. Note that the most commonly missed field is the collection.
If this doesn't fix this issue, please contact us here and send the file as well as a screenshot of the error message you receive so that we can help.
Please note that validation occurs Mon-Fri. Therefore, in the case that you upload on Friday, your design may not be validated until the following Monday.
If this doesn't fix this issue, please contact us here and send us a screenshot of the file from the section ‘Approval Status’ so that we can help.
Please contact us here and send a screenshot of the artworks from the section ‘Approval Status’. We will be happy to check the reason for you.
Collections which contain less than 4 Displates are visible only for logged users. However, if your collection has more than 4 Displates, please contact us here so that we can help.
It may take up to 24 hours for artworks to become searchable on our website after they have been validated.
If it has been more than 24 hours and you cannot find your artworks when searching the included tags, please contact us here so that we can help.
Please go to your galleries and hover over the selected design. Click on ‘Edit’ and ‘Delete’ button will appear.
In order to edit the title, description, and price of your artwork, or to change the collection which it is published in, please go to your profile and click 'Show' and 'Displates' buttons. Then, hover over the desired Displate and click ‘Edit’ button.
In order to change the name or price of your collection, please hover over the collection and click ‘Edit’ button.
Unfortunately, it isn't possible to delete an artwork while it is in our validation process. Therefore, you will need to wait for validation to be finalized.
In the case that your artwork is approved, you will be able to delete it by going to your profile and clicking 'Show' and 'Displates' buttons. Then, hover over the desired image and click 'Edit' and 'Remove' buttons.
Yes, however, there is a certain price range in which an Artist can set the price of his artworks. You can do that by hovering the cursor over your art in any of your collection and clicking on ‘Edit’ button.
Unfortunately, this option is not available. However, will consider adding this function in the future.
By clicking the ‘Promote’ button, your artworks are featured in the top right corner of your profile. This makes them more visible for any visitors to your page, as below:
You can feature three artworks in total at the same time. Whenever you want to promote another artwork of yours, the chosen designs will be changed in rotary.
The maximum size of the profile picture is 214 x 214px and as for the background photo it is 2558 x 500px.
Please go to the top right corner of the page to find section ‘Earnings’. Information related to sales and earnings is displayed in the sections ‘My Commission’ and ’Sales Statistics’.
It is published after the period of 24 hours of selling the product. It will then be available to request the
the period of 10 days of selling the product.
As for the wholesale B2B commission, it is published and available to request the payment on the 6th day of each month or the next working day, for the sale from the previous month.
Yes. Payment will be made only once a minimum of USD 50 (fifty) is accumulated on your account.
Please go to the top right corner of the page to find section ‘Earnings’. Next, to request your pay-out please click the ‘Request payment’ button and provide your PayPal e-mail address and Displate password.
Payments are made within 45 days from the date of requesting the pay-out.
As per our policy, in the case a customer cancels his order, then commission is also cancelled.
After the contest closes, all submissions will be reviewed and winners will be chosen by Displate Chief Creative Officer and the Displate Curatorial Team. It will be announced on the contest landing page, and through our social media channels, so we kindly ask to stay tuned. Winners will also be contacted directly via email.
To become a Participant of Share and Earn Program, you need to first create account as an artist or an influencer on our website by going here and click the ‘Create an Artist Account’ or ‘Create an Influencer Account’ button. Fill in the required information, your user name, email address, first and last name and next create your password. Finally, please select the ‘Create an account’ button located below the registration form.
Next pick an artist’s profile, designs or collections you like and then click ‘share&earn’ button to create your Participant of Share and Earn Program link. Finally share it around the world!
You may earn up to 25% commission of every sold Displate that was made through your Participant of Share and Earn Program link within 30 days. Just please check here if PayPal is available in your country as all commission pay-outs are made via PayPal only.
Our special offers boost your sales. You get a lower % commission on an individual order, but you sell more
Your commission is up to 25% as it depends on the discount value. It works like this:
|Discount & value||Share & Earn commission|
Please note that:
- Participant of Share and Earn Program commission values are after taxes and fees (23%).
- Participant of Share and Earn Program commission is calculated regardless of the Artist’s commission.
This program is dedicated only to artists and influencers.
We use special cookies for that. They help us determine the source of traffic and purchase on our site. Thanks to this trick we know who is responsible for the sales.
Cookies will help us with this. Once they are created, they are live for 30 days. Which means a user doesn’t have to make a purchase right away for you to earn your commission. The purchase can be made anytime during that 30 days period for us to assign the commission to your account.
Now you can become a Participant of Share and Earn Program as well! Promote your artworks and earn both Participant of Share and Earn Program and Artist’s commission.
No, there is no additional fee to start working and earning with us.
Please go to the top right corner of the page to find section ‘Earnings’. Information related to sales and earnings is displayed in the sections ‘My Commission’ and ’Sales Statistics’
Your commission will be published after the period of 24 hours of selling the product and then will be available to request the payment after the period of 10 days of selling the product. You will be able to withdraw money via PayPal once you earn at least $50. You will receive your pay-out within 45 days from the date of requesting.