Frequently asked questions

To create a customer's account, please go here. Fill out the registration form and select the 'Create an account' button.

After completing the registration form we will send you an e-mail confirming the creation of your account.

Displate respects your privacy, therefore, the database of users is protected by law. Those personal data are specifically properly protected and secured from unauthorized access. Also, we will never distribute any of your personal information submitted to our website. Please read more about Privacy Policy here.

Easy-peasy 😊 Please go to the section 'Account Settings' in the top right corner of the page and click the button 'Change password' to make a change.

We hate it when it happens too 😉 Please go to your login page here and click 'Forgot my password'. We will send you a retrieval e-mail with further instructions. Make sure to check your spam folder too.

Unfortunately, it is not possible to change the email address on an account.

To create an artist’s account, please go to the section 'My profile' and click ‘Open your Displate Shop’. From there you need to reset your password to be able to log in as an artist.

To delete a customer account, please go to the section 'Account Settings' in the top right corner of the page. At the bottom you will find 'Deactivate account' button. Note that all the content of your account will be deleted and this is irreversible.

To mount an M or L Displate on a 3D Magnet, please check the instruction here. Also, please follow this link to check our video on how to mount it. To mount an M or L Displate on a Displate Stand, please check the instruction here.

Our frames don't change the size of Displates itself, however, they do make the designs a bit smaller since our frames are printed directly on the artworks.
As for the size of the frame, it is 3 cm wide for M Displate and 3.8 cm for L Displate.

To clean your Displate, we suggest using water with a little bit of dish washing soap and a wet cloth to simply clean it.

Our Displates are made of stainless steel.

Yes, we provide a 2-year warranty from the date of product delivery. You will find more details about the conditions for the warranty in clause 3.27 of our Terms of Use. Additionally, we offer our traditional 100 days of full satisfaction guarantee.

Here at Displate we have always been committed to offering the highest quality of products to our customers and community of collectors. In the last few years we have done our best to go above and beyond to deliver on that promise.
 

Unfortunately, due to the constantly rising costs of production associated with the rising inflation and the current economic environment, we are in a position where we have to make slight increases to our pricing, taking into account the local tax governance and rules.
 

We appreciate your understanding and are looking forward to continuing delighting you with the highest quality of products in the years to come!

The "Community Choice" selection features a curated group of artists, handpicked by trusted and dedicated members who represent Displate's Discord community, also known as the Community Advisory Board (CAB). These artists have been chosen and vouched for by the community by meeting the high standards set by its members and interacting with the community positively.

With your order you will receive not only a magnet or magnets (depending on the size of your Displate) but also a protective leaf to stick it to your wall. Everything is free of charge in order to help you to mount your shiny, new Displate in the easiest way possible! 😉

Our mounting kit was designed to be used only on a clean, dry, degreased, smooth, and even surface. The type and quality of the surface determines the functionality of our mounting system, therefore, it is vital not to place them on any surface that is textured or uneven. Please avoid wall surfaces such as the one below:

To remove the magnet from the wall you just need to grab a corner of the protective leaf and pull slowly. Simple as that 😊

One of the elements of the mounting kit, specifically the protective leaf, is meant to reduce the risk of damage of the wall if you decide to remove the Displate. Nevertheless, the final outcome also depends on the surface itself.

We recommend mounting your Displate to the wall using our Safe Wall Magnet Mounting System only (which is sent with the order - totally free).

However, if you're able to drill into the surface, you can punch a hole in the magnet and mount it to the wall using a nail. It will be as snug as a bug in a rug! 😊

We don't recommend mounting a Displate on rough or uneven surfaces, including brick surfaces. In this situation, if you're able to drill into the surface, you can punch a hole in the magnet and mount it to the wall using a nail.

In case of mounting a Displate to a slanted wall, gravity definitely has the upper hand and can overpower the magnet causing your artwork to fall. Therefore, we can only advise mounting a Displate on a straight surface.

Our Displates are galvanized which prevents them from rusting. However, we don't recommend mounting a Displate in an exceptionally humid environment as it can affect the strength of your magnet.

Displates are mainly domestic creatures and love hanging around walls. However, they also enjoy being outside! In general, Displates are resistant to atmospheric conditions. They don't corrode and should stay in perfect condition and survive for many many years. One thing though, it is important not to place them directly in the sunlight and they should avoid direct contact with water, as the glue used in our Safe Wall Magnet Mounting System may lose its strength when exposed to these factors. Other than that, Displates are tough little beasts! 😊

We don't recommend mounting our Displates on any wallpaper. Our mounting kit was designed to be used only on a clean, dry, degreased, smooth, and even surface. The type and quality of the surface determines the functionality of our mounting system, therefore, it is vital not to place them on any surface which is textured, uneven or covered with wallpaper.

You can buy additional magnets on our website - either in packs of 3 or 9. To purchase extra magnets please go here. As for 3D Magnet, please go here.

The glue on the leaf and the magnet is one-use only so it is not possible to remove and reuse it after sticking it on the wall. If you wish to purchase an extra moutning kit, please go here. As for 3D Magnet, please go here.

The 3D Magnet is our alternative mounting system. It adds depth, and gives your Displate an eye-catching 3D effect. Can be used only on M and L Displates.

Depending on the country we offer various forms of payment: credit card (AX, VI, CA, or Discover), PayPal, Google Pay, Apple Pay, AliPay, Sofort, EPS, online bank transfers, and Trustly. The payments are made in USD, EUR, GBP, DKK, SEK, CHF, NOK, and SGD. If your local currency is different than the ones mentioned above, please check the currency that you will be charged by adding a Displate to the cart. Remember that your bank will convert the amount to your local currency at its exchange rate. As for our Gift Cards, you can pay for them with your credit card (AX, VI, CA or, Discover) or via PayPal and payments will be made only in EUR and USD as they are not available in every country. Please check information here.

Unfortunately, we don't accept Visa/Vanilla gift cards as a method of payment.

As soon as you place an order, we send the confirmation e-mail to the e-mail address used to place it. If you can't find your order confirmation, please check your spam folder to make sure it didn't get lost there.
If you are still not able to find it, our bot to the rescue! 😊 Please prepare your e-mail address used to place your order and try our fellow bot here.

Discounts can be applied to Matte & Gloss Displates, Sticker Magnets, and 3D Magnets. As for Lumino, Limited Edition, and Ultra Limited Edition Displates, as well as Stand, they are excluded from any promotions. Textra products are generally excluded from promotions but may be discounted at our discretion from time to time. Additionally, one discount code cannot be used in conjunction with any other promo.

In order to use a discount code, you just need to enter the code in the box located below the order details in the cart. Please make sure to enter the discount code before checking out. We wouldn't want you to miss out on saving a few extra bucks! 😊

Unfortunately, discount codes cannot be used in conjunction with any other discount code, offer or promotion.

To remove a discount code from the cart you just need to click the 'Remove' button next to the discount box. Just in case, if this for some reason doesn't help, please change your browser and clear your cookies. However, if it still doesn't work, please contact us here so that we can help.

Once the order has been already paid for and is completed, unfortunately there is no possibility to refund the difference or add a discount to it.
If you forgot to add a discount code, the only solution is to cancel the order and place a new one. Remember to add your code in the box located below the order details in the cart. Please keep in mind that according to our cancellation policy, an order can only be cancelled within 24 hours of placing it. However, Limited Edition or Lumino are excluded from any promotions.
If you would like to cancel your order, our bot to the rescue! 😊 Please prepare your order number, e-mail address used to place it and the total order value (which you can find in your confirmation e-mail) and try our fellow bot here.

We are sorry to hear that the discount code you are trying to use is not working. Please change your browser and clear your cookies, then try to enter the code into the discount box again. If it still doesn't work, please contact us here so that we can help.

Once the order has already been paid for, unfortunately there is no possibility to make any changes. The only solution is to cancel the order and place a new one. Please keep in mind that according to our cancellation policy, an order can only be cancelled within 24 hours of placing it.
If you would like to cancel your order, our bot to the rescue! 😊 Please prepare your order number, e-mail address used to place it and the total order value (which you can find in your confirmation e-mail) and try our fellow bot here.

If you would like a digital copy of your invoice, please prepare your order number and e-mail address used to place it and try our fellow bot here. We're sure that our bot will be more than happy to help 😊

We are afraid it is not possible to update an existing invoice with the company's details. That's because sales on our website are done between Displate and an individual, not between companies. That is why there is no option to enter the company's details at checkout. Sorry about that.

Yes, there is such a possibility. However, this option is only available for Displate Club members. You can find more information about our Club and how to join here.

The designs on our website belong to our artists and we are not able to make any alterations. Every design is the artwork of a specific artist and therefore, their intellectual property.

We would be happy to contact an artist on your behalf if you have a suggestion for a new Displate in one of the artist's collections. However, unfortunately we cannot give you any guarantee that the requested artwork will be uploaded, as our artists are free to upload only artworks of their choice and we don't have any influence on their content or in the theme they want to follow. If you'd like to send us a request, please contact us here and let us know the name of the artist as well as the desired Displate.

We are afraid that we are not capable of printing custom sizes. Sorry 😞 Due to the limitations in the production process, we can only print Displates in the sizes below:

Medium size is 45 cm / 32 cm (17,72" / 12,6"),
Large size is 67.5 cm / 48 cm (26,60" / 18,90"),
X Large size is 90 cm / 64 cm (35,44"/ 25,20").

We are afraid that we are not capable of printing XL Displate in one-piece. Sorry 😞 This is due to technical restrictions.

Each frame is 3D-printed on metal using our specialized patent pending tech. We offer four different frames such as graphite and black, white and natural wood patterns. You can check them out here.

XL Displates are only available in matte finish and without the option to add frames. This is due to a specific layout of the XL Displate being as a four-piece design and also due to technical restrictions of printing.

Each frame is printed directly on the Displate so it remains one-piece. This also means that the frames cannot be ordered separately.

Both finishes will make your artwork look like a masterpiece, but here's how they're different:
The gloss finish works great for photographs, as it really highlights black shades in photos, resulting in high contrast images with boosted colours.
Matte, on the other hand, imitates the effect that film has by focusing more on the texture of the image. It is also less prone to fingerprints so great if you are hanging it in a high traffic area or where there will be kids nearby. 😉 Additionally, matte finish will not show as many reflections as the glossy finish does and also cuts down on glare if the sun shines directly on the Displate.

Please check here for more details and also see the photo below:

Each design is created and owned by the artists and it's their intellectual property. Therefore, the artworks on our website cannot be sold in a digital format.

Our awesome Displates are already delivered in gift-ready packaging so no gift-wrapping is needed 😊 Check it out:

You may cancel your order within the next 24 hour of placing it. This is due to the fact that after that time Displates are printed.
If you would like to cancel your order, our bot to the rescue! 😊 Please prepare your order number, e-mail address used to place it and the total order value (which you can find in your confirmation e-mail) and try our fellow bot here.

Your refund should be finalized within 14 days of cancellation but we will do our best to do it asap.

Unfortunately, there is no possibility to exchange a purchased Displate. The only solution in this situation is to send it back to us to get your refund and then place a new order. Please check out our return policy here.

Depending on the destination, there is a possibility of an additional duty fee. Its amount depends on the country's specific regulations. Any costs related to customs duties shall be paid by the buyer.

We are sorry to hear that your payment didn't go through 😞 The most common reason tends to be that some banks have some restrictions on foreign payments so we would suggest contacting your bank for more details. If you don't think it is a bank issue, please contact us here so that we can help.

We confirm that payment on our website is secure and encrypted. You can read more about our SSL certificate by clicking the LOCK icon to the left of our URL displate.com

If a Displate disappeared from your wishlist or cart, we are afraid that the Displate you wanted to buy is no longer available. Our artists are free to upload, update and remove artworks from our website at any given time and we respect their decisions. Some artists prefer to put up collections only for a limited time or remove them for other reasons and unfortunately, we have no say in that.

Don't you worry, we don't send invoices with our Displates. We hope that they will make a fabulous surprise for the happy receiver.

To buy a custom Displate, you need to be a member of Displate Club. Please check how to become a member here.

Unfortunately, storage sleeves cannot be purchased separately. However, if you're in Displate Club, they come with every Displate you buy. Please check how to become a member here.

There are a lot of benefits of joining Displate Club! First of all, you get free shipping, special discounts, new Displates of your choice every 12 months, access to custom made Displates and a storage sleeve. Not enough? 😉 You also get an early access to our amazing Limited Edition Displates that sell like hotcakes! :) No more being late to the party! 😉 Please check it out here.

It's super easy to join our Displate Club! Just follow the steps below:

1. Add your favorite Displates to your cart.
2. Once you're ready to checkout, tick 'Join Displate Club for mad perks', above the 'Checkout' box.
3. Continue checking out!

You will be charged a flat fee upfront every month. In the 12th month, you will get a voucher which will show up in your account in the section Displate Club in your Account Settings. Its amount will be equal to the price of your initial order (minus shipping). The voucher will be valid for 90 days from the date of issuing and you won't be able to use it once it expires. Just apply it at checkout under 'I have a discount code'.

The price of Displate Club depends on the size, type and quantity of Displates in the initial order. To check the price, just add your favorite artwork to the cart and the monthly fee will be shown above the check out button.

You can pay with your credit card (AX, VI, CA or Discover) or via PayPal, Google Pay or Apple Pay.

Yes, of course. Just please go to your account and in the sections 'Account Settings' and 'Displate Club' click 'Edit' to amend the payment details.

We are afraid that you're either in a country where we don't offer Displate Club (yet!) or the access to the club is restricted because of the value of the order or type of Displate chosen.

There is no possibility to purchase more than one Displate Club once your current subscription is active.

After placing an initial order and signing up for Displate Club, the exclusive discount and free shipping will be automatically applied to your subsequent orders while you remain in Displate Club. Just please note that Limited Edition Displates and Lumino are excluded from the promotion.

Free shipping in Displate Club will be applied automatically to all next orders, not an initial one.

The discounts exclusive to Displate Club members depend on the value of the initial order and are applied automatically to your subsequent orders. Once calculated, this discount is flat for all your next orders. Please note that Limited Edition Displates and Lumino are excluded from this promotion.

Unfortunately, one discount code cannot be used in conjunction with any other discount code, offer or promotion. Sorry 😞

Custom Displates are available only for Displate Club Members.  You can find more information about our Club and how to join here. Once you join Displate Club, please go to 'My profile' in the top right corner of the page and then go to the section 'My overview' where you may create your own Displate.

Custom Displates are only available in M size. Also, this product is only available for Displate Club Members. For more information on our awesome Displate Club and its perks please click here.

Custom Displates are only available in matte finish without the possibility to add frames. Note that this product is available only for Displate Club Members.

Please always choose the best quality images as our system doesn’t check the quality print of any custom orders. We strongly recommend minimum 300DPI, shortest side of an image at least 2900px. Moreover, JPG size up to 30MB with 1.4:1 ratio for the best product fit (ex. 4060px x 2900px).

Also, please avoid photos with borders to avoid cutting the content of an image during the process of production. Finally, text/content shall be at least 200px from the edge. If you follow these guidelines, your custom Displates will look amazing!

The price of a custom Displate equals to cost of a medium size Displate. Also, as a club member, you won’t need to pay for shipping.😊

You can cancel your Displate Club at any time. Just please go to your account and in the section 'Account Settings' click 'Cancel Membership'.

As per our policy we may refund only subscription fee paid with an inital order as soon as it is requested no longer than 14 days of placing an inital order. If you wish to get a refund of your subscription fee from your initial order, please contact us here from the e-mail address used to place it so that we will help. Also, please make sure that you cancel your Displate Club in the section 'Account Settings' by clicking the button 'Cancel Membership', otherwise you will be charged again.

You may choose any Displate as soon as its value doesn't exceed the value of the voucher.

As per our policy, Displates obtained with a Displate Club vouchers are non-refundable.

Following our policy, we are afraid that there is no such a possibility to exchange any Displate.

The voucher may be used only once, therefore, a difference between the value of Displate bought for a voucher and the value of unused voucher cannot be used for next Displates. Also, the vouchers are non-refundable.

As per our policy, all custom Displates are not eligible for a refund.

It is valid for 90 days from the date of its issue and cannot be used after it expires.

As per our policy, the vouchers are non-refundable.

The vouchers are non-exchangeable.

As per our policy, the vouchers are non-transferrable.

It is valid for indefinite time, however you may cancel it at any time you wish.

Yes, you can join Displate Club after placing an order. Right after the purchase you will get a pop-up with the confirmation of your order along with an offer to join the Displate Club. You just to need click the button ‘Join & pay now’ to get started! Additionally, you will then receive an e-mail with this offer however, please keep in mind that it is only active for two hours after placing your order.

Unfortunately, it is not possible to join the Displate Club without placing an order.

The Limited Edition is our exciting new product! It brings you Displates enhanced with special modifications and printing techniques. Each Displate is manually marked with an individual number along with information about the total quantity of this particular series. Also, a certificate of authenticity is printed at the back of the Displate. You'll love it, we promise! 😊

The release time of the new Limited Edition Displate is every Thursday at 00:01 CEST. We suggest setting your alarm right now 😉.
However, if you're in Displate Club, you will have an early access on Wednesday at 00:01 CEST. Please check how to become a member here.

At the moment M size Displates are only available in the Limited Edition. However, our Ultra Limited Edition Displates come in L size. 😊

There is no possibility to customize an artwork. Sorry 😞

The sale of the artworks will be restricted by time and quantity so hurry up and make a choice! 😉

The commission may vary as a result of the direct agreement between the artist and Displate. Just please check here if PayPal is available in your country as all pay-outs are made via PayPal only.

Our Curation Team will be choosing artworks for the Limited Edition and then contacting the artists to get approval for sale.

The prices of the artworks in the Limited Edition are set up by the Displate Team.

The Limited Edition artworks are published only on a separate landing page.

The Limited Edition Displates are excluded from 'Buy your own' offer.

Ultra Limited Edition is Limited Edition Displate on another level, better and more exciting. It gives more of that unique metal poster experience. Ultra Limited Edition means ultra sized as it comes in Large, ultra detailed with more unique features, including more special print enhancements, released in ultra limited runs, and with collaborations with ultra artists.

We release Ultra Limited Edition Displate on the first Tuesday of every month at 00:01 CEST. We suggest setting your alarm right now 😉.
However, if you're in Displate Club, you will have an early access on Monday at 00:01 CEST. Please check how to become a member here.

No. All promos and discounts apply to regular Displates only.

The Blacklight effect reveals enhancements under UV light, while Glow in the Dark refers to a phosphorescent finish that emits light after absorbing it from an external source.

To reveal the Blacklight enhancements, use a UV flashlight with a recommended wavelength of 365 or 385 nm. Make sure to avoid prolonged exposure to strong UV radiation and direct sunlight, as this can cause the poster’s colors to fade over time (usually within 1-2 years).

Glow in the Dark enhancements become visible in the dark after the poster has been exposed to any light source for at least 15-30 minutes. The effect can last up to an hour depending on the exposure length and intensity.

Displates are high-quality metal posters printed in different sizes. Lumino is a premium variant with ultra-thin, animated OLED lights built in between its layers. It has a front acrylic panel on a metal backplate, and only comes in size M. You could say it is similar to a regular Displate but evolved for future generations of collectors!

Yes. Every Lumino artwork is printed in limited quantities (different per design). The design is sold until stock is depleted. So after it's gone from the website, we'll never re-release it. Every Lumino is numbered, with a certificate and a hologram.

That depends on the artwork. Every Lumino artwork is handcrafted similarly to Limited and Ultra Limited Edition Displates. Our designers choose the best finishes to complement the artwork. For example, Lumino OLED lights are hidden beneath a thin acrylic panel; sometimes, we let it shine or cover it with matte paint.

We design or modify original art from scratch to work best with OLED lights, so it's an exclusive product.

You can power Lumino with the following:

• Power bank included in the package. A fully charged 10.000 mAh power bank should fuel the Lumino for over 20 hours. You can recharge the power bank through the second USB port in Lumino, so you don't have to take it off the wall.
• A phone charger or any electronic device with a USB port.
• (*spoiler alert*) Displate Ambient Light, our upcoming mounting system with smart LED lights and built-in battery cells.

If you want to turn on your Lumino, a 1 Amper power source is enough. However, if you want to charge the connected power bank or energize another device while admiring your Lumino, you must use a 3 Ampers power source. Remember to use only 5 Volts power source in such cases.

10.000 hours before they might start to dim a little. Please note that Lumino is designed for home use only and will not work properly when used commercially, for example, as a store or club display.

It's bright like an average smartphone screen with brightness set to 80%. You definitely cannot use Lumino as a lamp. And yes, you can turn off the animations and use constant light mode.

Please use the new 3D Magnet included in the package. Lumino electronic components can break, so we invented a heavy-duty mounting system that works on every surface and holds up to 7 kilograms (15 pounds). You will need to drill three holes, but we designed the mounting process as simple as possible. Download the manual here. In the future, you will also be able to mount Lumino on (*spoiler alert*) Displate Ambient Light.

The distance between the wall and the back of Lumino is 36 mm (1,4").

Yes, we provide a 2-year warranty from the date of Lumino delivery. You will find more details about the conditions for the warranty in clause 3.27 of our Terms of Use. Additionally, we offer our traditional 100 days of full satisfaction guarantee.

The commission may vary as a result of the direct agreement between the artist and Displate. Just please check here if PayPal is available in your country as all pay-outs are made via PayPal only.

We are sorry that your Lumino came faulty! 😞 If you received a package that is visibly damaged, please make sure to check its content and refuse delivery. If you happen to discover the damage after the delivery, please contact us here from the e-mail address used to place your order and send us some photos and a video of the received Lumino as well as a photo of the box so that we can help

Moreover, if your Lumino appears not to be working, we would like to ask you to make a short video on how you connect it to the power bank provided or to another source of power so that we can see what the issue seems to be. Also, we would appreciate some photos of the box.

If your Lumino was delivered by UPS, please keep it along with the delivery box for five business days of delivery since UPS will contact you to collect it.

As for DHL Parcel delivery, please make a damage report directly with a courier or refuse delivery. If you happen to discover the damage after the delivery, please contact your local DHL Parcel to make a damage report.

Lumino mounting kit can be reattached, however, wall plugs need to be replaced with new ones.

Unfortunately, due to the shipping restrictions on batteries, you can only buy one Lumino poster in a single order.

No. All promos and discounts apply to regular Displates only.

To buy our Displate Stand, please go here.

You can pay with your credit card (AX, VI, CA or, Discover) or via PayPal.

No. All promos and discounts apply to regular Displates, Sticker Magnets, and 3D Magnets only.

Height: 46 cm (18 in), base: 10 cm x 10 cm (3.9 in x 3.9 in), weight: 1.45 kg (3.2 lbs).

Includes:

• 1 x Stand base
• 2 x Mounting plates
• 2 x Magnets

We are sorry that your Displate Stand came faulty! 😞 If you received a package that is visibly damaged, please make sure to check its content and refuse delivery. If you happen to discover the damage after the delivery, please contact us here from the e-mail address used to place your order and send us some photos of the Stand received as well as the box so that we can help. Moreover, if your Stand arrived with some defects, we would like to ask you to also send us some photos of the Stand as well as the box.

If your package was delivered by UPS, please keep your Displate Stand along with the delivery box for five business days of delivery since UPS will contact you to collect it.

As for DHL Parcel delivery, please make a damage report directly with a courier or refuse delivery. If you happen to discover the damage after the delivery, please contact your local DHL Parcel to make a damage report.

To assemble your Stand, please check the instruction here.

You can showcase 2 M-sized or 1 L-sized Displate using our Stand.

Textra is the new product line by Displate that uses 3D print to make your metal art pop! Posters with the Textra finish feature embossed details with tactile 3D-printed contours, paired with a selective gloss & matte finish. The result is a unique, textured effect as well as more vibrant and saturated colors than most regular Displates.

At launch, Textra will be available with a curated artwork selection only. It features hundreds of best-selling and most popular Displates, so you should have no problem finding your first textured metal poster! Go ahead and jumpstart your collection with a whole Textra set, such as Marvel Superheroes, Inspiring Quotes, or Cute Animals. Explore the full Textra lineup here.

Yes – we are just getting started! The Textra selection will be growing in the following months. While there is no set schedule for new Textra releases, we plan to add approximately 100 new artworks every two weeks.

Both matte (a smooth, standard Displate surface) and gloss (featuring a sleek, reflective finish) posters offer the standard, non-enhanced print on metal. Textra, on the other hand, features some extra enhancements: 3D-detailed contours, tactile textures, and a selective matte & gloss finish – all of which are customized by our Design Studio to match the artworks in the Textra lineup.

No. Posters in the limited Displate series (Limited Edition, Ultra Limited Edition, and Lumino) are designed from scratch to push the boundaries of metal art. They feature more pronounced 3D-detailed additions and a selection of our premium finishes and upgrades: screen printing, special inks and varnishes, gold or holographic foil, etc. In comparison, Textra offers a unified finish and a visibly flatter surface (with up to a few millimeters difference). And unlike the limited series, you can get Textra Displates any time you want – there are no limited print runs or timed availability.

Textra is available in M-size and L-size Displates.

No. Textra posters are available only in the standard, non-framed version. The finish selection is also limited to the Textra texture.

No. Just like any other regular Displate, Textra posters come in our standard cardboard packaging. However, they do have a special black holographic sticker on the back.

No. Textra is available only for selected artworks from the Displate catalog.

Textra products are generally excluded from promotions but may be discounted at our discretion from time to time.

To buy our Gift Card, please go here.

You can pay with your credit card (AX, VI, CA or, Discover) or via PayPal.

We are afraid that promotion codes or other discounts cannot be used to purchase a Gift Card.

Gift Cards cannot be used to purchase other Displate Gift Cards.

The purchase can be made only in the currency the Gift Card has been issued for.

You can only redeem your Gift Card for an M size Displate in matte finish without frames.

A Gift Card covers the shipping, however, international customs fee may apply in certain countries (please check the cart).

A Gift Card will be sent to the e-mail address provided while ordering.

Gift cards are valid for one year from its issuing date.

Yes, you may get a refund of unused Gift Card up to 100 days of purchase. Refund will be made to the original method of payment.

We are afraid that there is no such a possibility to get a refund after the Gift Card expires. Please keep in mind that it is valid for one year from its issuing date, plenty of time to think it over!

Yes, you may return a Displate bought with Gift Card within 100 days of delivery. Please check our return policy here.

The amount will be refunded to the original method of payment.

No. The amount will be refunded to the original method of payment.

The risk of loss is passed to the buyer upon our electronic transmission of a Gift Card at the e-mail address provided while ordering. Displate is not responsible if any Gift Card is lost, stolen, destroyed or used without your permission.

We ship to Australia, Austria, Belgium, Canada, Chile, Croatia, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Greece, Greenland, Guernsey, Hong Kong, Iceland, Ireland (excluding Northern Ireland), Israel, Italy, Japan, Jersey, Lithuania, Luxembourg, Malaysia, Monaco, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Reunion, Saint Barthelemy, Saint Martin (French part), Saudi Arabia, Singapore, Sint Maarten (Dutch part), Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, United Arab Emirates, United Kingdom, United States, Venezuela.

Our bot to the rescue! 😊 Please prepare your order number and e-mail address used to place it and try our fellow bot here.

We are sorry that your Displate came faulty! 😞 If you received a package that is visibly damaged, please make sure to check its content and refuse delivery. If you happen to discover the damage after the delivery, please contact us here from the e-mail address used to place your order and send us some photos of the Displate received as well as the box so that we can help.

As for Lumino, if it appears not to be working, we would like to ask you to make a short video on how you connect it to the power bank provided or to another source of power so that we can see what the issue seems to be. Also, we would appreciate some photos of the box.

If your package was delivered by UPS, please keep your Displate along with the delivery box for five business days of delivery since UPS will contact you to collect them.

As for DHL Parcel delivery, please make a damage report directly with a courier or refuse delivery. If you happen to discover the damage after the delivery, please contact your local DHL Parcel to make a damage report.

We are sorry that you received an incomplete order! 😞 Please contact us here from the e-mail address used to place your order and send us some photos of the items received so that we can help. Please make sure you mention in your message if the box was damaged.

We are sorry to hear that you didn't receive your package! 😞 Please contact us here from the e-mail address used to place your order so that we will contact the shipping company on your behalf to resolve the issue as soon as possible.

We are sorry to hear that you've received incomplete order 😞 Please contact us here from the e-mail address used for your order and send the photos of the items received so that we will be able to help you.

We are sorry to hear that you've received wrong Displate 😞 Please contact us here from the e-mail address used for your order and send the photos of the items received so that we will be able to help you.

We are sorry to hear that your didn’t receive your order 😞 Please contact us here from the e-mail address used for your order so that we will be able to help you.

The estimated time of delivery depends on the manufacturing process, as well as shipping and handling. To check the estimated time of delivery, just pick one of your favorite Displates and add it to the cart. You may also check it out here.

Our shipping costs depend on the total weight of the package, the country of shipment and fuel fee. To check precise shipping costs you just need to add your favorite Displate to the cart and the cost estimate will be provided in the section: 'shipping & handling'. If you don't like paying for shipping, join our Displate Club and enjoy free shipping! Yippee! :)
Read more about the awesome benefits of being a Club member here.

All parcels are securely packed and sent by DHL, UPS or Fedex shipping companies depending on the country of shipment.

Unfortunately, due to the shipping companies' restrictions on delivery to such addresses, we might not be able to send your order. We suggest using a regular address when placing an order.
If you've already placed an order with such an address, please contact us here from the e-mail address used to it so that we can check if the shipping company is able to deliver your package.

Yes, however this option is currently available only for UPS and the orders not exceeding the weight of 20 kilos. To check such a possibility, add the chosen Displate to the cart and then go to check-out.

There's a possibility to deliver your package without a signature depending on the courier. As for Fedex, they will deliver the package without a signature if you are not available. As for DHL and UPS, please arrange your delivery directly at the shipping company's website. For DHL check out the link here. For UPS via here. Please remember, it can take up to 12 hours after the order has been shipped for a change to become available online.

Piece of cake! 😊 If you want to change your shipping address and already have your tracking number, please make a change directly at the shipping company's website. For DHL check out here. For UPS here and Fedex here. As for DHL Poland please go here and Germany here. Please remember, it can take up to 12 hours of shipment for a change to become available online.
You may also try our bot which will be more than happy to help! Just please prepare your order number, e-mail address used to place it and the total order value (which you can find in your confirmation e-mail) and click here.

Unfortunately, it is not possible to choose different countries between your shipping and billing address. We suggest leaving the "billing address same as shipping" option already selected when checking out so you can save some time and make your order as simple as possible.

We ship our Displates from the homeland of pierogi (national snack, yummy 😋 ) - Poland! 🙂

Unfortunately, we don't currently provide the option to pay extra for expedited delivery. However, rest assured that we're working around the clock to ship all the packages in a timely manner and remember: Displates are worth waiting for. 😊

Unfortunately it's not possible to choose the shipping company while ordering. We ship our Displates by DHL, UPS or Fedex only, depending on the destination. You will find out about your shipping company in the confirmation e-mail which is sent after placing an order. Whatever the company, they do their best to deliver Displates smoothly.

If you change your mind, you may return a Displate within 100 calendar days of delivery and you will receive a 100% refund. The product is eligible for return if it is in the original state and the mounting system has not been used. The Product needs to be sent at the customer's cost.

In case of a partial return, the original shipping cost is not refunded. Also, the custom prints and Displates obtained with a Displate Club voucher are non-refundable. As for a Safe Wall Magnet Mounting System, a 3D Magnet, or a Displate Stand, you can return it as per our policy above, however, partial returns of a Safe Wall Magnet Mounting System are not possible.

As for Lumino, to be eligible for a refund the whole product including, the power bank, 2 x USB-C cables, and the mounting system needs to be returned in the original package, or alternatively, a package which is labelled with a UN3481 Lithium Battery Label. You may find it here. The label must be printed in color with a minimum dimension of 10 cm wide × 10 cm high (3.94"/3.94").

Please write down your full shipping details on the package as per your order. Also, please print the withdrawal form which you may find here, and enclose it in the package. This will help us to identify your order and speed up the refund process.

The address for return is:

GWD Concept Sp z o.o.
Okolna 45, hall C
05-270 Marki
Poland

After we receive the package, we will contact you to confirm that your order has been cancelled. Your refund should be finalized within 14 days of cancellation, however, we will do our best to do it asap.

As per our policy, the custom prints are not eligible for a refund. Please check out our return policy here.

Unfortunately, there is no possibility to exchange a purchased Displate. However, you can return your Displate within 100 calendar days of delivery and make a new order. Please check out our return policy here.

After receiving your package, we will contact you to confirm that your order has been cancelled. If you returned the whole order you will get a full refund including shipping costs. As for partial returns, you will get a refund for the value of the returned Displates excluding the shipping cost. Your refund should be finalized within 14 days of receiving the package.

It's great to hear that you want to join Displate community! 🤩 To create an artist's account, please go here Fill out the registration form and select the "Create an account" button. Once you set up your shop, we will send you an e-mail with the verification link which you need to click to confirm your e-mail address.

And that's it, your shop is ready! You can start uploading your artworks.

Becoming an Artist on Displate is 100% free! 😊

To join the Community Choice, follow these steps:

1. Enter the Discord community and request an artist tag from the Displate Admin.
2. This will give you access to the #cf-requests channel. Please send a link to your Displate page in that channel for review.
3. The request will be reviewed by the Community Advisory Board and Displate to make the final decision on whether the artist will be included in the Community Choice.

Note: Community Choice is reviewed by Displate solely to ensure the artist follows their general rules and principles, not to moderate the selections themselves.

The community has set the following standards for artworks and behaviour:

• Artworks are not produced using generative AI or any other AI software.
• Artworks must not contain any content that violates Displate’s general art policies and rules (e.g. NSFW, offensive, racist, hate speech, inciting violence or otherwise inappropriate) .
• Artists should only promote their artworks in the dedicated ⁠**#artist-promo** channel, and nowhere else in the Discord.
• Artists must be respectful when interacting with the community, though participation in discussions is not required to be included in the Community Choice.

Displate reserves the right not to publish or to reject any artwork that is not in line with our Terms of Use points 3.2 and 3.3.

The processing that PNG files undergo during upload may affect how colors are displayed on our site. For this reason, we recommend that when uploading artwork in PNG format, you download the image using the 'Download' button during the 'Adjust your artwork' step of the upload process. This allows you to verify that your artwork appears as intended and ensures the color scheme remains accurate.

- Only high print quality uploads are published
- Minimum 300 DPI in RGB mode. JPG, PNG, WEBp, and AVIF format with a size up to 30MB
- The shortest side at least 2900px
- 1.4:1 ratio for the best product fit (ex. 4060px x 2900px)
- No logos, no watermarks, no borders
- Text/content shall be from the edge at least 200px for the file with min. size 4060px x 2900px
- The whole content of the design must be included in one uploaded file
- No multiple uploads of the same image with slightly changed colour palette or tiny detail
- Tags need to correspond directly to the subject of the artwork

You can read more information here.

Our copyright policy is based on one rule: whenever an artist uploads artwork, they will continue to have ownership of the piece for as long as the artwork stays on our site. Our goal is to protect the artist's artwork, along with their intellectual and artistic property. You can read more about copyrights here.

To upload an artwork, you just need to click "Upload Artwork" in "My Profile" or go to the top right corner of our website and find the section "Upload your artwork" in the dropdown menu. It's that simple! 😊 But remember, before uploading, please make sure that your artwork does not violate our Terms of Use and that the technical requirements are met. You may check them here.

To check the status of your upload, please go to the top right corner of our website and find the "Upload history" section in the dropdown menu.

You can upload it but you will need to crop it during the upload process to 1.4:1 ratio as your image wouldn't fit the product.

We are sorry that your Displate is not available in XL. Unfortunately, the possibility of printing in XL depends on the quality of the file, thus not every artwork can be made available in XL size. Additionally, we can only print artworks in XL size if they are vertical/portrait. The largest size possible for any horizontal/landscape artwork is L. Please find our technical requirements here.

Depending on the number of artworks uploaded by artists, your artwork may have a different place in the queue. During this time you can upload more artworks. You can check the status of your uploaded artworks in the "Upload history" section.

Just note that Displate reserves the right not to publish or reject any artwork that is not in line with our Terms of Use, point 3.3.

Here are the most common reasons for artworks not getting approved:

• Quality is just not enough for a great print.
• Pixels have been increased in size to match the short side requirement (2900px).
• Number of DPI less than 300.
• Logo, watermark, borders added.
• Text/content from the edge less than 200px for the file with min. size 4060px x 2900 px.
• Multiple uploads of the same image with a slightly changed colour palette or tiny detail.
• The whole content of the design not included in one uploaded file.

The artwork is not in compliance with our guidelines available in our Terms of Use, point 3.2.

If you find that your artworks have been deactivated, please check the reason in the "Upload History" section on your account. Just note that Displate reserves the right to reject any artwork that is not in line with our Terms of Use point 3.3.

Collections which contain less than 4 Displates are visible only for logged users. However, if your collection has more than 4 Displates, please contact us here from the e-mail associated with your account so that we can help.

It may take up to 24 hours for artworks to become searchable on our website after they have been validated. However, please note that we reserve the right to display artwork on the website in any order we deem appropriate, taking into account, among other things, the users' interests or other factors, including the results of automated decision-making. You may read more about that in our Terms of Use point 3.3.

Please go to 'My profile' then 'Displates'. You can remove your art from the sections 'Displates' or 'Collections' by hovering over the selected design. Just click 'Edit' and 'Remove artwork' buttons and *poof*, it will be gone forever! Simple as that! 😊

It is not possible to delete any images that are "not approved". This is because they are not actually published on our website. They are only visible to you in the section "Upload history".

In order to edit your artwork, please go to your profile and click 'Show' and 'Displates' buttons. Then, hover over the desired Displate and click 'Edit' button.

In order to change your collection, please go to your profile and click 'Show' and 'Collections' buttons. Then, hover over the collection you wish to update and click 'Edit' button.

Unfortunately, it isn't possible to delete an artwork while it is in our validation process. Therefore, you will need to wait for validation to be finalized.
In the case that your artwork is approved, you will be able to delete it by going to 'My profile' then 'Displates'. You can remove your art from the sections 'Displates' or 'Collections' by hovering over the selected design and clicking 'Edit' and 'Remove artwork' buttons.

The prices are fixed for each size of Displate so the artists are not able to set them.

Unfortunately, this option is not available. However, we will consider adding this function in the future.

Featuring of all artworks is done automatically and depends on the number of visits to your profile as well as the duration of each visit.

The minimum size of the profile picture is 214 x 214px and as for the background photo it is 2558 x 500px.

It is 4,50 USD for M size artwork, 9 USD for L size artwork and 14,50 USD for XL minus taxes and fees and a discount, if one was applied. Please make sure that PayPal is available in your country as all pay-outs can only be made through PayPal. The list of countries supported by PayPal can be found here.

Please go to the top right corner of the page to find section 'Earnings'. Information related to sales and earnings is displayed in the sections 'My Commission' and 'Sales Statistics'.

It is published after the period of 24 hours of selling the product. It will then be available to request the payment after the period of 10 days of selling the product.

Payment will be made only once a minimum of 50 USD is accumulated on your account.

Please go to the top right corner of the page to find section 'My Earnings'. Next, to request your pay-out please click the 'Request payment' button and provide your PayPal e-mail address and Displate password.

Payments are made within 45 days from the date of requesting the pay-out.

As per our policy, in the case a customer cancels his order, then commission is also cancelled.

Unfortunately, it is not possible to apply your commission as credit in your Displate account.

Approval of your tax data can take up to 72 hours. Once it is accepted, then you will be able to request your pay-out. Also, please keep in mind that there is a minimum pay-out request of 50 USD.
If it has been more than 72 hours since you uploaded your tax data, please contact us here from the e-mail associated with your account so that we can help.

To delete an artist account, please go to the section 'Account Settings' in the top right corner of the page. At the bottom of the page you will find the 'Deactivate account' button. Please be aware that all data, artworks and outstanding commission will be immediately and irreversibly deleted at the time of account removal. Therefore, if you have any outstanding commission, you will need to request your pay-out and wait for the funds to be transferred before closing your account.

If you are an artist and looking to buy your own artworks with a special artist's discount, you need to first sign up on Displate.

You may buy your own artworks with a 50% discount! 😊 You can find the discounted prices below:
M - 24,5 USD
L - 49,5 USD
XL - 82 USD

There is none commission for purchase of your own artworks.

Please go to the section 'My profile' in the top right corner of the page and choose your Displates from 'Buy your own artworks' section. Also, you can go straight to the Buy your own artworks site. Just please remember, you need to be logged in.

Yes, our shipping fee is applied to all orders.

Yes, of course. You may return your own Displates as per our return policy. Please check it here.

This offer is dedicated only for your own artworks.

You need to register an artist's account on our website to sell artworks with Share and Earn. To create such an account, please go here. Fill out the registration form and select the "Create an account" button. Once you set up your shop, we will send you an e-mail with the verification link which you need to click to confirm your e-mail address.

After opening your shop, please go to your profile, collection, or a single artwork and click "Share and earn" button to create your Share and Earn link. You can also find your unique "Share and earn" code in the "Account settings" section. Once you have links ready, share them around the world - place them on your social media, website, blog, or wherever they fit!

Within 30 days of sharing the link, you may earn a 41% commission of the net price in USD of your artwork minus taxes and fees and a discount if it has been used. Just please check here if PayPal is available in your country as all pay-outs are made via PayPal only.

It is 10% of the net price in USD, minus taxes and fees. Just please check here if PayPal is available in your country as all pay-outs are made via PayPal only.

It is up to 25% commission of the net price of an artwork USD minus taxes and fees and a discount if it has been used.

We use special cookies for that. They help us determine the source of traffic and purchase on our site. Thanks to this trick we know who is responsible for the sales.

Cookies will help us with this. Once they are created, they are live for 30 days. Which means a user doesn't have to make a purchase right away for you to earn your commission. The purchase can be made anytime during that 30 days period for us to assign the commission to your account.

No, there is no additional fee to start working and earning with us.

Please go to the top right corner of the page to find section 'Earnings'. Information related to sales and earnings is displayed in the sections 'My Commission' and 'Sales Statistics'.

Your commission is published after the period of 24 hours of selling the product and then will be available to request the payment after the period of 10 days of selling the product. You will be able to withdraw money via PayPal once you earn at least 50 USD. Note: you will receive your pay-out within 45 days from the date of requesting.