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Popular Questions
To remove the magnet from the wall you just need to grab a corner of the protective leaf and pull slowly. Simple as that 😊
We ship to Australia, Austria, Belgium, Canada, Chile, Croatia, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Greece, Greenland, Guernsey, Hong Kong, Iceland, Ireland, Israel, Italy, Japan, Jersey, Lithuania, Luxembourg, Malaysia, Monaco, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Reunion, Saint Barthelemy, Saint Martin (French part), Saudi Arabia, Singapore, Sint Maarten (Dutch part), Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, United Arab Emirates, United Kingdom, United States, Venezuela.
With your order you will receive not only a magnet or magnets (depending on the size of your Displate) but also a protective leaf to stick it to your wall. Everything is free of charge in order to help you to mount your shiny, new Displate in the easiest way possible! 😉`
| PRODUCT | SIZE | WEIGHT | THICKNESS |
|---|---|---|---|
| Medium Displate | 45cm/32cm (17.72"/12.6") | 0.70kg (1.54 pounds) | 3,5mm |
| Large Displate | 67.5cm/48cm (26.60"/18.90") | 1.4kg (3.08 pounds) | 3,5mm |
| X Large Displate (made from 4 M size plates) | 90cm/64cm (35.44"/25.20") | 2.8kg (6.17 pounds) | 3,5mm |
| Lumino | 45cm/32cm (17.72"/12.6") | 0.96 kg (2.12 pounds) | 38 mm |
Still got questions?
Chatbot to the rescue!
Our adorable Chatbot will be more than happy to answer all your enquiries within seconds! But please don't give him any snacks, he had too many already.
To make conversations more effective, please gather all necessary information before talking to the Chatbot.
By chatting, you consent to the chat information being used according to our Privacy Policy.
01.Order status
Before you initiate the chat, make sure to prepare:
- Your order number
- The email address used to place your order
02.Order confirmation
Before you initiate the chat, make sure to prepare:
- The email address used to place your order
03.Order cancellation
Before you initiate the chat, make sure to prepare:
- Your order number
- The email address used to place your order
- The total order value, which you can find in your confirmation email
04.Shipping data change
Before you initiate the chat, make sure to prepare:
- Your order number
- The email address used to place your order
- The total order value, which you can find in your confirmation email
05.Invoice request
Before you initiate the chat, make sure to prepare:
- Your order number
- The email address used to place your order
Other
If you have any other inquiry, please click the Start a chat button and ask me anything.
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Contact us via email
Don’t hesitate to reach out! Our Client Experience Team is standing by to help you from 9 am till 5 pm CEST, Monday - Friday.
Write us an e-mail and one of our support superheroes will get back to you as soon as possible.
Displate returns
To make the process easier, please write down your full shipping details on the package as per your order and put a note with your order number inside it. Please send your Displates to the address below:
Address for returns
GWD Concept Sp z o.o.
Okolna 45, hall C
05-270 Marki
Poland
Legal information
Service Provider: GWD CONCEPT sp. z o.o. (Displate)
Registered office: Al. Jerozolimskie 123 a, 02-017 Warsaw, Poland Registered in the District Court in Warsaw,
Commercial Division of the National Court Register under KRS No. 0000451277.
Tax Identification No. PL9512364589.
BDO No. 000130019.
Contact:
e-mail: [email protected]
phone: +44 2037736635
Responsible for content according to § 5 TMG:
Bartosz Małecki, President of the Management Board,
Marcin Karkocha, Member of the Management Board,
Nicola Paganelli, Member of the Management Board,
Mikołaj Chruszczewski, Member of the Management Board.
Displate Offices
Headquarters
GWD Concept Sp. z o.o.
Aleje Jerozolimskie 123A
02-017 Warsaw
Poland
U.S. Office
Austin TX 78701
United States
Phone number: +44 2037736635
Reception working hours 24/7.
Our reception will pass your enquiry to the Support Team who will contact you back with the assistance.
Support Team working hours: from 9 am till 5 pm CEST, Monday - Friday.