Frequently asked questions

To create a customer's account, please go here. Fill out the form and click "Create an account." After completing registration, you'll receive a confirmation email from us.

At Displate, we respect your privacy. Our user database is protected by law, ensuring your personal data is secure from unauthorized access. We will never share your information with third parties without an appropriate legal basis. For more details, please review our Privacy Policy.

Easy-peasy 😊 Please go to the section 'Account Settings' in the top right corner of the page and click on 'Change password' to update it.

We hate it when it happens, too 😉 Simply go to the login page here and click "Forgot my password." We'll send you an email with instructions to reset it. Don’t forget to check your spam folder just in case.

Unfortunately, it's not possible to change the email address associated with an account.

To create an artist account, go to "My Profile" and click "Open your Displate Shop." From there, reset your password to log in as an artist.

To delete your customer account, go to "Account Settings" in the top right corner of the page. At the bottom, click "Deactivate Account." Note that all your account content will be permanently deleted, and this action is irreversible.

To mount an M or L Displate using a 3D Magnet, check the instructions here. You can also watch our mounting video for more guidance. If you're using a Displate Stand, check the instructions here.

Frames don't change the overall size of the Displates themselves, but they do slightly reduce the visible design area, as the frames are printed directly on the artworks. As for the size, the frame width is 3 cm for an M Displate and 3.8 cm for an L Displate.

To clean your Displate, use a damp cloth with a small amount of dishwashing soap. Gently wipe the surface to keep it looking its best.

Our Displates are made of stainless steel, known for its corrosion and heat resistance, and durability.

Yes, we offer a 2-year warranty from the date of product delivery. For detailed conditions, please refer to clause 3.28 of our Terms of Use. Additionally, we provide a 100-day satisfaction guarantee.

Here at Displate we have always been committed to offering the highest quality of products to our customers and community of collectors. In the last few years we have done our best to go above and beyond to deliver on that promise.
 

Unfortunately, due to the constantly rising costs of production associated with the rising inflation and the current economic environment, we are in a position where we have to make slight increases to our pricing, taking into account the local tax governance and rules.
 

We appreciate your understanding and are looking forward to continuing delighting you with the highest quality of products in the years to come!

The "Community Choice" selection showcases artists handpicked by Displate's Community Advisory Board (CAB), which consists of trusted and dedicated members from our Discord community. These artists have been chosen and vouched for by the community by meeting the high standards set by its members and their positive engagement with them.

Yes, your order will include both the magnet(s) and a protective leaf for each magnet, depending on the size of your Displate. This is all provided at no extra cost to ensure you can easily display your new Displate on your wall! 😉

Our mounting kit is designed for clean, dry, degreased, smooth, and even surfaces. The effectiveness of the mounting system depends on the surface quality, so avoid textured or uneven surfaces like the ones listed below:

To remove the magnet, simply grasp a corner of the protective leaf and gently pull it away from the wall. It's that easy! 😊

The protective leaf in our mounting kit has been designed to minimize wall damage when removing the magnet. However, the final outcome may depend on the wall's condition and type.

We recommend using our Safe Wall Magnet Mounting System, included with every order at no extra cost, for a secure and damage-free installation. However, if your wall isn't completely smooth and if you're able to drill into the surface, you may also create a hole in the magnet and secure it with a screw for added stability.

We don't recommend mounting a Displate on rough or uneven surfaces like brick. However, if drilling is possible, you can create a hole in the magnet and secure it to the wall with a screw.

We do not recommend mounting a Displate on a slanted wall, as the angle may cause the metal plate to detach from the magnet, posing a risk of falling. We advise using a flat, vertical surface for safe and secure installation.

While our Displates are galvanized to prevent rusting, we don't recommend placing them in very humid environments like bathrooms, as this could weaken the magnet's strength.

While Displates are designed for indoor use, they can be placed outside as they are resistant to atmospheric conditions and won't corrode. However, avoid direct sunlight and water exposure, as these can weaken the glue in our Safe Wall Magnet Mounting System. With these precautions, your Displate can be a durable addition to your outdoor space! 😊

We do not recommend mounting Displates on wallpaper. Our mounting kit is designed for clean, dry, degreased, smooth, and even surfaces. The type and quality of the surface greatly affect the effectiveness of our mounting system, so it's important to avoid textured, uneven, or wallpapered surfaces.

Yes, you can buy additional magnets on our website in packs of 3 or 9. Click here to purchase extra magnets, and here for 3D Magnets.

No, the mounting system cannot be reused once removed from the surface. This applies to both the glue on the leaf and the magnet, as the glue loses effectiveness after removal. If you need an extra mounting kit, please go here. As for 3D Magnet, please go here.

The 3D Magnet is an alternative mounting system that adds depth, giving your Displate a striking 3D effect. It is compatible only with M and L Displates.

We offer various payment methods depending on your country, including credit cards (American Express, Visa, MasterCard, Discover), PayPal, Google Pay, Apple Pay, AliPay, Sofort, EPS, online bank transfers, and Trustly. Payments can be made in USD, EUR, GBP, DKK, SEK, CHF, NOK, and SGD. If your local currency differs, you can check the charged currency by adding a Displate to your cart. Your bank will convert the amount at its exchange rate.

For Gift Cards, you can pay with a credit card (American Express, Visa, MasterCard, Discover) or PayPal, with payments in EUR, USD, and GBP. Note that Gift Cards may not be available in every country. Please check the information here.

Unfortunately, we do not accept Visa or Vanilla gift cards as a method of payment.

Yes, you will receive a confirmation email shortly after placing your order. It will be sent to the email address you used during checkout. If you don't see it in your inbox, please check your spam or junk folder.

If you are still not able to find it, you can use our helpful bot to assist you. 😊 Simply have your order email address ready and give it a try here.

Discounts can be applied to Matte & Gloss Displates, Textra Displates, Sticker Magnets, and 3D Magnets. Just remember, one discount code cannot be used in conjunction with any other promotion.

To use a discount code, simply enter it in the designated box below the order details in your cart. Be sure to apply the code before proceeding to checkout to enjoy your savings. We don't want you to miss out on a great deal! 😊

Unfortunately, you cannot combine discount codes. Each order is limited to one discount code, offer, or promotion at a time.

To remove a discount code, click the 'Remove' button next to the discount box in your cart. If this doesn’t resolve the issue, try changing your browser and clearing your cookies. If it still doesn't work, please contact us here so that we can help.

Once an order is completed, we're unable to refund the difference or apply a discount. If you forgot to use a discount code, you can cancel the order and place a new one, remembering to apply your code at checkout. Please note, orders can only be canceled within 24 hours, as per our policy. However, promotions do not apply to Limited Edition, Textra Displates, and Stand.

To cancel your order, have your order number, email address, and total order value ready, then use our bot here for assistance. 😊

We are sorry to hear that the discount code you are trying to use is not working. Please try switching your browser and clearing your cookies, then re-enter the code in the discount box. If the issue persists, contact us here so that we can help.

Once an order is paid for, changes cannot be made. You can cancel the order and place a new one, but remember that cancellations are only possible within 24 hours of placing the order, as per our policy. To cancel your order, have your order number, email address, and total order value ready, then use our bot here for assistance. 😊

To receive a digital copy of your invoice, please have your order number and the email address used for the purchase ready, and use our bot here for assistance. Our bot will be happy to help! 😊

Unfortunately, it's not possible to update an existing invoice with company details since transactions on our website are between Displate and individuals, not companies. Therefore, there is no option to enter company details at checkout. Sorry about that.

Yes, you can! To create your custom metal print, go to the Custom Displate tab in the main menu. Ensure you're logged in to your account or create one, as this feature is available only to registered users. Upload your image, crop and preview it in our user-friendly editor, then select your preferred size, finish, and optional frame. If you’re a Displate Club member, you’ll automatically receive a special discounted price at checkout. 😊

Unfortunately, we cannot make alterations to designs on our website, as they belong to our artists and are their intellectual property. Each design is a unique artwork of a specific artist.

We'd be happy to contact an artist on your behalf if you have a suggestion for a new Displate in their collection. However, we cannot guarantee that the requested artwork will be uploaded, as artists choose the content they wish to share. If you'd like to make a request, please contact us here with the artist's name and the desired Displate.

Unfortunately, we cannot print custom sizes due to production limitations. Sorry 😞 We can only offer Displates in the sizes listed below.    

Medium size is 45 cm / 32 cm (17,72" / 12,6"),
Large size is 67.5 cm / 48 cm (26,60" / 18,90"),
X Large size is 90 cm / 64 cm (35,44"/ 25,20").

Unfortunately, we cannot produce an XL Displate in one piece due to technical restrictions. Sorry 😞

Our frames are 3D-printed on metal using specialized, patent-pending technology. We offer four styles: graphite, black, white, and natural wood patterns. You can explore them here.

XL Displates are available exclusively in a matte finish and do not offer the option to add frames. This is because the XL Displate features a unique four-piece design, and there are technical limitations with the printing process.

Frames are printed directly onto the Displate, making them a single piece. Therefore, frames cannot be ordered separately.

Both finishes will make your artwork stand out, but they each have unique characteristics. The gloss finish is ideal for photographs, as it enhances black shades and boosts colors, creating high-contrast images that are vibrant and striking. On the other hand, the matte finish emphasizes texture and offers a film-like effect. It is resistant to fingerprints, making it suitable for high-traffic areas or places with children. Additionally, it reduces reflections and glare, even in direct sunlight. 

For more details, please check here and see the photo below:

Unfortunately, not. Each design is the intellectual property of the artist, and we respect their ownership by offering artworks exclusively in physical formats.

There's no need for additional gift wrapping! Our Displates arrive in gift-ready packaging, making them perfect for any occasion. Check it out 😊

Yes, you can cancel your order within 24 hours of placing it, as Displates are printed after this period. If you would like to cancel your order, you can use our helpful bot here to process the cancellation. Simply have your order number, the email address used for the order, and the total order value ready.

Your refund should be processed within 14 days of cancellation. However, we do our best to do it as soon as possible.

Unfortunately, we do not offer exchanges for purchased products. You can return the item for a refund and then place a new order. Please review our return policy for more details.

Depending on the destination, there may be an additional customs fee. The amount depends on the specific regulations of your country. Any costs related to customs duties are the responsibility of the buyer.

We're sorry to hear your payment didn't go through😞 This often happens because some banks have restrictions on foreign payments. We recommend contacting your bank for more information. If it's not a bank issue, please reach out to us here so that we can help.

Yes, payments on our website are secure and encrypted. You can learn more about our SSL certificate by clicking the lock icon next to our URL at displate.com.

If a Displate is missing from your wishlist or cart, it may no longer be available. Our artists have the freedom to upload, update, or remove their artworks at any time. Some pieces are offered for a limited period or removed for other reasons. We respect the artists' choices and have no control over these decisions.

No need to worry - our Displates are shipped without invoices, ensuring they make a fabulous surprise for the recipient.

Unfortunately, storage sleeves are not available for separate purchase. However, if you join Displate Club, you'll receive them with every Displate you buy. Learn more about becoming a member here.

Joining the Displate Club offers several exciting benefits for collectors! Members enjoy exclusive discounts and free shipping on all orders. With the Dynamic Subscription Fee option, you'll receive a voucher every 12 months equal to your initial order value. Alternatively, the Flat Subscription Fee option provides a voucher for one Medium Size Displate in your choice of Matte, Gloss, or Textra finish.

Additionally, we offer a convenient storage sleeve for your collection and special pricing on custom-made Displates. Members also gain early access to our sought-after Limited & Ultra Limited Edition Displates, so you never miss out! 😊

Another great feature is the Visual Collections dashboard. It turns your order history into a visually engaging collection that you can easily track, manage, and share with fellow art enthusiasts. It's a fantastic way to showcase your unique style and keep track of your growing Displate collection.

Curious to learn more? here.

It's super easy to join our Displate Club! Just follow the steps below:

1. Go to  Displate Club Page.
2. If you’re not logged in, log in or create an account.
3. Pick your offer and add it to the cart.
4. Make the payment to be welcomed to the Club.

You can also just join by ticking the 'Join Displate Club for free shipping on your next orders & additional benefits' checkbox in the cart. But here you’ll see only the cheapest option to join.

From now on, you'll be all set as a Displate Club member and Displate collector.

Alternatively, you can join the Displate Club within 200 days after your last order was shipped, based on your previous purchase. In this case, you don’t need to buy new Displates. If you already have an account, you’ll find this option in your account settings. If not, please create an account first to view the option to join. 

As a Displate Club member and collector, you'll pay a flat monthly fee. In the 12th month, you'll receive a voucher in your account. With the Dynamic Subscription Fee option, you'll receive a voucher every 12 months equal to your initial order value. Alternatively, the Flat Subscription Fee option provides a voucher for one Medium Size Displate in your choice of Matte, Gloss, or Textra finish.

This voucher will remain valid for 90 days from its issue date, so be sure to use it before it expires. To redeem the voucher, simply log in to your account and apply it at checkout under the 'I have a discount code' section.

Also, if you joined the Displate Club as a guest, an email will be sent with a link to complete your account registration, allowing you access to all membership benefits.

Enjoy the exclusive perks and maximize your experience with the Displate Club!

At the moment, we offer two types of subscription fees: a Dynamic Subscription Fee and a Flat Subscription Fee, a limited-time offer. 

- Dynamic Subscription Fee: This fee is determined before you join and is calculated individually based on the size, type, finish, and quantity of Displates in your initial order. Once set, it remains fixed for the duration of your membership. To view different dynamic fees, add your desired Displate or Displates to the cart, and the monthly fee will be displayed above the checkout button. Your Displate Club benefits are closely linked to your initial order. In the 12th month of being in the Club, you'll receive a voucher equal to the price of the Displate(s) from your initial order, excluding shipping.

- Flat Subscription Fee: This option is available for those who prefer a set fee not influenced by their order size or value. It is a fixed fee per month offering fixed benefits, including a permanent discount and a voucher after 12 months for 1 x Medium Size Dipslate either in Matte, Gloss, or Textra, excluding shipping.

Both fees remain unchanged during your 12-month billing period. If subscription prices increase, existing members will not be affected during their current 12-month billing period, and members will be notified via email.

You can pay for Displate Club using a credit card (AX, VI, CA, or Discover) or through PayPal, Google Pay, or Apple Pay.

Yes, you can easily update your payment information. Simply log in to your account, navigate to 'Account Settings,' and 'Displate Club' section, and then click 'Edit' to update the payment method.

Access to the Displate Club may be restricted based on criteria such as the value of your order or the type of Displate you’ve selected. We suggest trying to adjust the number of Displates in your cart to see if the option to join becomes available.

No, you can only have one active Displate Club membership at a time. Additional memberships cannot be joined while your current subscription is active.

After placing your initial order and joining the Displate Club, you'll automatically receive an exclusive discount and free shipping on your subsequent orders. Please note that the promotion does not apply to Limited Edition Displates, and Displate Stand, and is valid as long as you maintain your Displate Club membership.

Free shipping with Displate Club is applied automatically to all subsequent orders after your initial purchase. The initial order does not include free shipping, but all future orders will benefit from this perk as long as your membership is active.

When you join the Displate Club, the discounts you receive depend on the value of the initial order, and they are applied automatically to all your future orders. The percentage of the discount is flat for all your next orders. Please note that Limited Edition Displates and Stand are excluded from these promotions.

Unfortunately, one discount code cannot be used in conjunction with any other discount code, offer or promotion. Sorry 😞

To create your custom metal print, simply head to the Custom Displate tab in the main menu. Upload your image, crop and preview it in our easy-to-use editor, then pick your size, finish, and optional frame. If you’re a Displate Club member, make sure you're logged into your Displate account to automatically receive a special discounted price at checkout.

Yes, you can cancel your Displate Club membership at any time. Simply go to your account, navigate to the 'Account Settings' section, and click 'Cancel Membership.'

According to our policy, we may refund only the subscription fee paid with your initial order if requested within 14 days of placing that order. To request a refund, please contact us here using the email address you used for the purchase. Additionally, ensure you cancel your Displate Club membership in the 'Account Settings' by clicking 'Cancel Membership' to avoid future charges.

The voucher you receive depends on your subscription type:

- Dynamic Subscription Fee: After 12 months, you'll get a voucher for free Displate(s) equal to the value of your initial order. If your initial purchase included Limited or Ultra Limited Edition Displates, the voucher will correspond to an M-size or L-size matte Displate, respectively.

- Flat Subscription Fee: You'll receive a voucher for one Matte size Displate with your preferred finish—matte or gloss, with or without frames. The voucher is also valid for Textra finish.

Yes, you can use your voucher for any Displate, including Limited Edition artworks, as long as the voucher's value covers the full price of the item.

Displates purchased using a Displate Club voucher are non-refundable, in accordance with our policy.

According to our policy, all our Displates cannot be exchanged.

Vouchers can only be used once and are non-refundable. If you redeem a voucher for a Displate of lesser value, the remaining balance cannot be applied to future purchases or refunded.

It is valid for 90 days from the date of issue and cannot be used after it expires.

According to our policy, vouchers are non-refundable.

The vouchers are non-exchangeable.

Vouchers are non-transferable, in accordance with our policy. Additionally, you must be logged into your own account to use your voucher.

Displate Club membership is valid indefinitely. However, you may cancel it at any time.

Yes, you can join the Displate Club up to 200 days after your last order was shipped. The club offer will be based on your previous order. If you have an account, this option will be available in your account settings. If you don’t have one, please create an account first to view the option to join.

To join the Displate Club, you must have placed a previous order. If you do not have any prior orders, you will not be able to join. However, if you have made a purchase, you can join up to 200 days after your last order was shipped. Your membership will be based on that order.

If your order doesn't appear in your order history, it must be because you placed it as a guest. Orders made without logging in are not displayed in your account's order history.

As a Displate Club member, you may still be subject to customs fees depending on your location and local regulations. These charges are determined by local authorities and are not covered by your membership benefits. We recommend checking with your local customs office for specific information regarding any additional fees that might apply to your order.

The Dynamic Subscription Fee is calculated based on the size, type, finish, and quantity of Displates in your initial order. This means the fee varies according to your specific order details. In the 12th month of being in the Club and having this type of subscription, you'll receive a voucher equal to the price of the Displate(s) from your initial order, excluding shipping.

In contrast, the Flat Subscription Fee offers a fixed monthly fee, not influenced by the number or value of Displates in your cart. It provides a more predictable and affordable cost. After 12 months, you receive a voucher that can be redeemed for a medium-sized Displate with upgrades such as gloss, frame, or Textra, according to your preferences.

If your account is eligible for different subscription fees, such as the Dynamic and Flat Subscription Fee, you will see the best offer in your cart. However, both subscription options will be available and visible on the Displate Club account, so remember to be logged in to view them.

To create your custom metal print, simply head to the Custom Displate tab in the main menu. Ensure you're logged in to your account or create one, as this feature is available only to registered users. Upload your image, then use our easy-to-use editor to crop and preview it. Select your preferred size, finish, and optional frame. If you’re a Displate Club member, you’ll automatically receive a special discounted price at checkout. For more information about the Displate Club and its perks, please click here.

Our custom metal posters come in M and L sizes. When you upload your design, it defaults to M size, but you can easily change the size in the cart.

Our personalized metal prints come in both matte and gloss finishes, letting you choose the look that best fits your style. You can also personalize your custom poster by adding a frame. When you upload your design, it defaults to a matte finish, but you can easily switch to gloss and add a frame during checkout.

No, Textra finish is available only for selected artworks from the Displate catalog.

To make sure your custom metal wall art looks amazing, we recommend uploading high-quality images that meet the following requirements:

Minimum size: 2880 x 4032 px
Resolution: 300 DPI
File types: JPG, PNG, WEBP, or AVIF
Max file size: 30 MB
Aspect ratio: 1.4:1 (for the best fit)

Avoid adding borders to your image, as these may be trimmed during production. Also, make sure any text or important content is placed at least 200 px away from the edges.
Following these guidelines will ensure your custom metal artwork turns out just as you imagined — sharp, vivid, and ready to impress.

We recommend uploading high-quality images to achieve the best results. Our return policy does not cover custom prints, so starting with a quality image is essential. If your image is not of the highest quality, our upscaler can help enhance it by making the image appear sharper and clearer. However, please be aware that the upscaler cannot perform miracles on extremely low-quality images 😉

Our upscaler enhances your image by increasing its resolution and clarity through advanced algorithms. Unlike simple resizing, this process adds pixels and detail to make the image sharper and clearer. However, if your original image is of very low quality or heavily compressed, the upscaler may not significantly improve it. While it's helpful for minimizing pixelation, it's not a remedy for poor-quality source files. The upscaler technology is provided by Topaz Labs.

Our custom metal art prints are made specifically for you, so we cannot accept returns or offer refunds on these orders. Please double-check your design and image quality before completing your purchase to ensure you're satisfied with the final result. To check our return policy, click here.

The price of a Custom Displate depends on the size, finish, and whether you add a frame. To find the exact cost, upload your image, select either matte or gloss finish, and choose if you'd like a frame, as this will affect the final price. Also, as a Displate Club member, you’ll automatically receive a special discounted price at checkout.

The Limited Edition is an exclusive product featuring Displates enhanced with special modifications and printing techniques. Each piece is individually numbered and includes information about the total quantity in the series. A certificate of authenticity is printed on the back. You'll love the unique appeal of these special editions! We promise! 😊

New Limited Edition Displates are released every Thursday at 00:01 CEST. If you're in Displate Club, you'll enjoy early access on Wednesday at 00:01 CEST. To learn more about becoming a member, please check here.

Currently, Limited Edition Displates are available in size M. Our Ultra Limited Edition Displates are offered in size L and are released once a month on the first Tuesday.

Limited Edition artworks cannot be customized with frames or gloss finish, sorry 😞

Each Limited Edition piece is available for a limited time and is produced in limited quantities. Make sure to get yours before it sells out! 😉

The commission varies based on the agreement between the artist and Displate. Also, all payouts are made exclusively via PayPal; therefore, you need to make sure PayPal is available in your country.

Our Curation Team selects artworks for the Limited Edition. If your artwork is chosen, we will contact you for approval to proceed with the sale.

No, the prices for artworks in the Limited Edition are set by the Displate Team.

Limited Edition artworks are displayed exclusively on a separate landing page and not on artists' profiles.

No, Limited Edition Displates are excluded from the "Buy Your Own" offer.

Ultra Limited Edition is a Limited Edition Displate on another level, offering a unique metal poster experience. Ultra Limited Edition means ultra-sized as it comes in Large, ultra detailed with more unique features, including more special print enhancements. These editions are released in very limited quantities. Each piece is created in collaboration with renowned artists, making them highly collectible and distinctive.

The Event Limited Edition artwork is an exclusive Limited Edition Displate available only during special events. You can find details on these unique designs, including availability, by visiting our Limited Edition page and selecting the Event Limited Edition design you're interested in.

We release Ultra Limited Edition Displates on the first Tuesday of every month at 00:01 CEST. If you're a Displate Club member, you get early access on Monday at 00:01 CEST. For more details on joining the club, please visit our page here.

No, discount codes and special promotions are only applicable to regular Displates, Textra Displates, Sticker Magnets, and 3D Magnets.

The Blacklight effect reveals enhancements when exposed to UV light, while the Glow in the Dark effect involves a phosphorescent finish that emits light after absorbing it from an external source. For Blacklight, use a UV flashlight with a recommended wavelength of 365 or 385 nm, and avoid prolonged exposure to UV light or direct sunlight to prevent color fading over time. 

Glow in the Dark enhancements become visible after being exposed to light for 15-30 minutes and can last up to an hour, depending on the light exposure length and intensity.

To buy our Displate Stand, please go here.

You can pay with your credit card (AX, VI, CA or, Discover) or via PayPal.

No, discount codes and special promotions are only applicable to regular Displates, Textra Displates, Sticker Magnets, and 3D Magnets.

The Displate Stand is 46 cm (18 in) tall, with a base measuring 10 cm x 10 cm (3.9 in x 3.9 in). It weighs 1.45 kg (3.2 lbs). The package includes one stand base, two mounting plates, and two magnets.

We're sorry to hear about the issue with your Displate Stand. If the package is visibly damaged, please check the content and refuse delivery. If you discover damage after delivery, contact us here using the email linked to your order and include photos of the Stand and the box. If delivered by UPS, keep the Stand and box for five business days, as UPS will collect it. For DHL Parcel deliveries, make a damage report with the courier or refuse delivery. If damage is discovered later, contact your local DHL Parcel to make a damage report.

To assemble your Displate Stand, please check the instructions here.

You can showcase two M-sized or one L-sized Displate on our Stand.

Textra is a new product line by Displate that enhances your metal art with a 3D print effect. Posters with a Textra finish feature embossed details and tactile 3D-printed contours, combined with a selective gloss and matte finish. This creates a unique, textured effect, resulting in more vibrant and saturated colors compared to regular Displates.

Unfortunately, not all Displates are available with the Textra finish. It is currently offered with a curated selection of artwork, including hundreds of best-selling and popular designs. Finding your first textured metal poster should be easy, and we're continually adding more designs to the Textra lineup. You can start your collection with themes like Marvel Superheroes, Inspiring Quotes, or Cute Animals. Explore the full Textra lineup here.

Yes, we're just getting started! The Textra selection will continue to grow in the coming months. While there's no set schedule for new releases, we plan to add approximately 100 new artworks every two weeks.

Both matte (a smooth, standard Displate surface) and gloss (featuring a sleek, reflective finish) posters offer the standard, non-enhanced print on metal. Textra, on the other hand, features some extra enhancements: 3D-detailed contours, tactile textures, and a selective matte & gloss finish – all of which are customized by our Design Studio to match the artworks in the Textra lineup.

No, Textra finish is different from the enhancements in the limited series Displates. Limited Edition and Ultra Limited Edition posters are designed from scratch to push the boundaries of metal art, featuring more pronounced 3D details and premium finishes like screen printing, special inks, varnishes, and gold or holographic foil, etc. In contrast, Textra offers a unified finish with a visibly flatter surface, differing by only a few millimeters. Unlike the limited series, Textra Displates are always available without limited print runs or timed availability.

Textra is available in M-size and L-size Displates.

No, Textra posters are only available in the standard, non-framed version, and the finish is limited to the Textra texture.

No, Textra posters come in our standard cardboard packaging, just like regular Displates. However, they feature a special black holographic sticker on the back.

Yes, discount codes and special promotions generally apply to Textra Displates unless specified otherwise.

To buy our Gift Card, please go here.

You can pay for a Gift Card using your credit card (American Express, Visa, Mastercard, or Discover) or via PayPal.

No, promotion codes or other discounts cannot be used to purchase a Gift Card.

No, Gift Cards cannot be used to purchase other Displate Gift Cards.

No, purchases can only be made in the currency for which the Gift Card was issued.

Gift Cards can be purchased in EUR, USD, and GBP.

Gift Cards can be redeemed for the following options, depending on the Gift Card type that was purchased:  

• M size Displate in matt finish without frame
• M size Displate in gloss finish without frame
• M size Textra Displate 
• L size Displate in matte finish without frame
• L size Displate in gloss finish without frame
• L size Textra Displate in gloss finish without frame

Yes, a Gift Card covers the shipping costs. However, international customs fees may apply in certain countries, so please check your cart for details.

A Gift Card will be sent to the email address provided during the order process.

Gift Cards are valid for one year from the date of issue.

Yes, you can receive a refund for an unused Gift Card within 100 days of purchase. The refund will be made to the original method of payment.

Unfortunately, there is no possibility of getting a refund after the Gift Card expires. Please remember they are valid for one year from the issuing date, giving you plenty of time to decide how to use them.

Yes, you can return a Displate bought with a Gift Card within 100 days of delivery. Please check our return policy here.

The refund will be issued to the original method of payment used to purchase the Gift Card.

No, the refund will be issued to the original method of payment used to purchase the Gift Card.

Unfortunately, we cannot reissue Gift Cards. The risk of loss passes to the buyer upon our electronic transmission of the Gift Card to the provided email address while ordering. Displate is not responsible for lost, stolen, destroyed, or unauthorized use of Gift Cards.

Yes, you can choose to have the Gift Card delivered either instantly or at a later date, but no later than 30 days from purchase. The Gift Card will be delivered at 8 AM local time to the recipient's email address you provided.

Yes, you can cancel your order placed via Express Checkout just like any other order. You have to make sure you will do it within 24 hours of placing it, as Displates are printed after this period. If you would like to cancel your order, you can use our helpful bot here to process the cancellation. Simply have your order number, the email address used for the order, and the total order value ready.

Express Checkout offers a faster purchasing experience by streamlining the payment process. It uses saved payment methods like digital wallets, PayPal, Google Pay, and Apple Pay for quick transactions. This allows you to skip entering payment and shipping details, as we'll use the information associated with your digital wallet. Regular checkout requires you to manually enter payment and shipping information. Both options provide the same product selection and delivery choices.

If you're logged in to your Displate account, the confirmation email will be sent to the email address linked to your Displate account. If not logged in, it will be sent to the email address associated with your digital wallet, such as Apple Pay, Google Pay, or PayPal. Digital wallets require an email address, which we use to send your order confirmation.

Yes, you can. While Express Checkout uses the information from your digital wallet for a quick transaction, you still have the option to edit your shipping details if needed.

If you place an order using Express Checkout without being logged into your account, the order will appear in your order history only if the email address linked to your digital wallet matches your Displate account. If the addresses differ, we recommend logging in to your Displate account to ensure the order is recorded in your history.

If you are logged into your account and the email address associated with your Displate account differs from the email address linked to your digital wallet, the order will still appear in your order history. Additionally, all emails related to the order will be sent to the email address linked to your Displate account, not the email address linked to your payment method.

We ship to Australia, Austria, Belgium, Canada, Chile, Croatia, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Greece, Greenland, Guernsey, Hong Kong, Iceland, Ireland (excluding Northern Ireland), Israel, Italy, Japan, Jersey, Lithuania, Luxembourg, Malaysia, Monaco, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Reunion, Saint Barthelemy, Saint Martin (French part), Saudi Arabia, Singapore, Sint Maarten (Dutch part), Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, United Arab Emirates, United Kingdom, United States, Venezuela.

You can easily check the status of your order by using our bot. Simply have your order number and the email address you used to place the order ready, then visit our bot to get started. He will assist you promptly! 😊

We're sorry to hear your Displate arrived faulty. 😞 If the package is visibly damaged, please check the contents and refuse delivery. If you discover damage after delivery, contact us here using the email address associated with your order and include photos of the Displate and packaging so we can assist you.

If your package was delivered by UPS, please retain the Displate and delivery box for five business days, as UPS will arrange a pickup. For DHL Parcel deliveries, report the damage directly to the courier to make a damage report or refuse delivery. If damage is discovered later, contact your local DHL Parcel to file a damage report.

We're sorry to hear your order was incomplete. 😞 Please contact us here using the email address associated with your order and include photos of the items you received. Be sure to mention if the box was damaged. We'll be happy to assist you!

We are sorry to hear that you didn't receive your package. 😞 Please contact us here using the email address associated with your order. We'll get in touch with the shipping company on your behalf to resolve the matter as quickly as possible.

We're sorry to hear your order was incomplete. 😞 Please contact us here using the email address associated with your order and include photos of the items you received. We'll be happy to assist you!

We're sorry to hear you received the wrong item. 😞 Please contact us here using the email address associated with your order and include photos of the Displate you received. We'll be happy to assist you!

We're sorry to hear you haven't received your order. 😞 Please contact us here using the email address associated with your order, and we'll assist you promptly.

The estimated delivery time depends on the manufacturing process, shipping, and handling. To check the estimated delivery time, simply add your chosen Displate to the cart. You can also find more information here.

Shipping costs depend on the package's weight and the destination country. To view precise shipping costs, add your chosen Displate to the cart, and check the "shipping & handling" section. If you'd like free shipping, consider joining our Displate Club for great benefits. Learn more about becoming a member here.

We securely pack and send all parcels using DHL, UPS, or FedEx, depending on the destination country.

Unfortunately, due to restrictions from our shipping partners, we may not be able to deliver to these addresses. We recommend using a regular address when placing an order. If you've already placed an order with one of these addresses, please contact us here using the email associated with your order to see if delivery is possible.

Yes, we do, but this option is currently available only for UPS deliveries and orders under 20 kilos. To check availability, add your chosen Displate to the cart and proceed to checkout.

There's a possibility of delivering your package without a signature, depending on the courier. FedEx will deliver without a signature if you're unavailable. For DHL and UPS, please arrange delivery directly on their websites. For DHL, check out the link here. For UPS via here. Note that changes may take up to 12 hours to appear online after shipping.

If you have your tracking number, you can change your shipping address directly on the courier's website. Use the following links for DHL, UPS, and FedEx. For DHL Poland, click here, and for DHL Germany, click here. Changes may take up to 12 hours to appear online after shipping.

Alternatively, you can use our chatbot for assistance. Have your order number, the email used for the order, and the total order value (found in your confirmation email) ready, and click here.

Unfortunately, it's not possible to select different countries for your shipping and billing addresses. We recommend keeping the "billing address same as shipping" option selected at checkout to streamline your order process.

We ship our Displates from Poland, the homeland of the delicious pierogi - a national snack, yummy 😋😊

Unfortunately, we don't offer expedited delivery at this time. However, we work diligently to ensure all packages are shipped promptly, and remember: Displates are worth the wait 😊

Unfortunately, you can't select the shipping company when ordering. We ship via DHL, UPS, or FedEx, depending on the destination. You will find out about the choice of the shipping company in your confirmation email. Whatever the company, all our partners strive to deliver your Displates smoothly.

If you change your mind, you may return a Displate within 100 calendar days of delivery, and you will receive a 100% refund, including the value of the product with shipping and handling fees. The product is eligible for return if it is in the original state and the mounting system has not been used. The Product needs to be sent at the customer's cost.

In case of a partial return, the original shipping cost and handling fees are not refundable. Also, the custom prints and Displates obtained with a Displate Club voucher are non-refundable. As for a Safe Wall Magnet Mounting System, a 3D Magnet, or a Displate Stand, you can return it as per our policy above; however, partial returns of a Safe Wall Magnet Mounting System are not possible.

As for Lumino, to be eligible for a refund, the whole product, including the power bank, 2 x USB-C cables, and the mounting system, needs to be returned in the original package, or alternatively, a package which is labelled with a UN3481 Lithium Battery Label. You may find it here. The label must be printed in color with a minimum dimension of 10 cm wide × 10 cm high (3.94 "/3.94").

Please write down your full shipping details on the package as per your order. Also, please print the withdrawal form, which you may find here, and enclose it in the package. This will help us to identify your order and speed up the refund process.

The address for return is:

GWD Concept Sp z o.o.
Okolna 45, hall C
05-270 Marki
Poland

After we receive the package, we will contact you to confirm that your order has been cancelled. Your refund should be finalized within 14 days of cancellation, however, we will do our best to do it asap.

Custom prints are not eligible for a refund according to our policy. For more information, please review our detailed return policy here.

Currently, we do not offer exchanges for purchased Displates. However, you can return your Displate within 100 calendar days of delivery and place a new order. For more details, please review our return policy here.

Once we receive your returned package, we'll reach out to you to confirm the cancellation of your order. If you returned the entire order, you'll receive a full refund, including shipping costs and handling fees. In case of a partial return, the original shipping cost and handling fees are not refundable. Refunds are typically finalized within 14 days of receiving the package.

We're thrilled you're interested in joining the Displate community! 🤩 To create an artist account, please visit our registration page here. Fill out the form and click "Create an account." Once your shop is set up, we'll send you a verification email. Simply click the link to confirm your email address.

That's it - your shop is ready! You can start uploading your artworks.

Becoming an artist on Displate is completely free! 😊

To join the Community Choice, start by entering our Discord community and requesting an artist tag from a Displate Admin. This tag will grant you access to the #cf-requests channel. In that channel, submit a link to your Displate page for review. The Community Advisory Board and Displate will then review your request to decide whether you'll be included in the Community Choice.

Please note that Displate's review is solely to ensure compliance with our general rules and principles, not to influence the selection.

The community has set the following standards for artworks and behaviour:

• Artworks are not produced using generative AI or any other AI software.
• Artworks must not contain any content that violates Displate’s general art policies and rules (e.g. NSFW, offensive, racist, hate speech, inciting violence or otherwise inappropriate) .
• Artists should only promote their artworks in the dedicated ⁠**#artist-promo** channel, and nowhere else in the Discord.
• Artists must be respectful when interacting with the community, though participation in discussions is not required to be included in the Community Choice.

Displate reserves the right not to publish or to reject any artwork that is not in line with our Terms of Use points 3.2 and 3.3.

When uploading PNG files, the processing may affect color display on our site. To ensure your artwork appears as intended, use the 'Download' button during the 'Adjust your artwork' step. This lets you verify that the color scheme is accurate before finalizing the upload.

- Artwork must be of high print quality 
- Accepted formats are JPG, PNG, WEBP, and AVIF, with a size up to 30MB and a minimum 300 DPI 
- The shortest side should be at least 2900px with a 1.4:1 ratio for the best fit (ex.,4060px x 2900px)
- Artwork should have no logos, watermarks, or borders
- Text/content should be at least 200px from the edge in a 4060px x 2900px file
- The whole content of the design must be included in one uploaded file
- Multiple uploads of the same image with only slight variations are not allowed
- Tags must directly relate to the artwork's subject. 

You can read more information here.

Our copyright policy is based on one rule: whenever an artist uploads artwork, they will continue to have ownership of the piece for as long as the artwork stays on our site. Our goal is to protect the artist's artwork, along with their intellectual and artistic property. You can read more about copyrights here.

To upload artwork, go to "My Artist Profile" and click on "Upload Artwork," or select "Upload your artwork" from the dropdown menu in the top right corner of our website. It's that simple! 😊 Before uploading, ensure your artwork complies with our Terms of Use and meets all technical requirements. You may check them here.

To check the status of your upload, please go to the top right corner of our website and find the "Upload history" from the dropdown menu.

Yes, you can upload a square image, but it will need to be cropped to a 1.4:1 ratio during the upload process to fit our product dimensions.

We're sorry that your Displate isn't available in XL. The availability depends on the file quality and orientation. Only artworks in a vertical or portrait format can be printed in XL size. The largest size for horizontal or landscape artworks is L. For more details, please review our technical requirements here.

Your artwork may still be awaiting approval due to the volume of uploads from other artists, which affects its position in the queue. During this time, feel free to upload more artworks. You can track the status in the "Upload history" section.

Please note that Displate reserves the right to reject or not publish any artwork that does not comply with our Terms of Use, point 3.3.

Here are common reasons your artwork might not be approved:

• Insufficient quality for printing.
• Pixel dimensions increased to meet the minimum (2900px on the short side).
• The number of DPI is less than 300.
• Presence of logos, watermarks, or borders.
• Text or content near the edge is less than 200px from the border for files with a minimum size of 4060px x 2900px.
• Multiple uploads of the same image with minimal changes in color or detail.
• Design content is not included in a single uploaded file.
• Non-compliance with guidelines in our Terms of Use, point 3.2.

If your artworks have been deactivated, you can find the reason in the "Upload History" section of your account. Please note that Displate reserves the right to reject any artwork not in compliance with our Terms of Use point 3.3.

Collections with fewer than four Displates are only visible to logged-in users. If your collection contains more than four Displates and is still not visible, please contact us here using the email associated with your account so we can assist you.

After validation, it may take up to 24 hours for your artworks to become searchable on our website. Additionally, we display artwork in an order that considers user interests and other factors, which may include automated decision-making. You may read more about that in our Terms of Use, point 3.3.

To delete an artwork, go to "My Profile" and select "Displates." Hover over the desired design, click "Edit," and then select "Remove artwork." It's as simple as that! 😊

You cannot delete images marked as "not approved" because they are not published on our website. These images are only visible to you in your "Upload History" section.

To edit your artwork, go to your profile and click on "Show" and then "Displates." Hover over the desired Displate and select the "Edit" button.

To edit your collection, go to your profile and select "Show" followed by "Collections." Hover over the collection you want to update and click the "Edit" button.

Unfortunately, it's not possible to delete an artwork while it's in the validation process. You will need to wait for the validation to be finalized. If your artwork is approved, you can delete it by navigating to "My Profile," selecting "Displates," and hovering over the design. Then click "Edit" and "Remove artwork."

Artists cannot set the prices for their works, as prices are fixed for each size of Displate.

Currently, there isn't a feature to view the number of views on your artworks or profile.

Artworks are automatically featured on the Displate main page based on the number of visits to your profile and the duration of each visit.

The minimum size for a profile picture is 214 x 214 pixels, and for a background photo, it is 2558 x 500 pixels.

The artist's commission for selling artwork from a regular collection is as follows:

$4.50 USD for M size
$9.00 USD for L size
$14.50 USD for XL size
These amounts are subject to taxes, fees, and any discounts applied. Please ensure PayPal is available in your country, as all payouts are made through PayPal. Check the list of supported countries here.

To view your sales and earnings, go to the top right corner of the page and select the "Earnings" section. You can find detailed information in "My Commission" and "Sales Statistics."

The commission is published 24 hours after a product is sold. After 10 days, the commission for that product is added to the total amount in your account. Once your accumulated commissions reach a minimum of $50, the "Request Payment" button will become active, allowing you to initiate a payment request.

Yes, payments are processed once you have accumulated a minimum of $50 in your account and have requested the payment.

To request a payout, go to the top right corner of the page and click on 'My Earnings.' Then, click the 'Request Payment' button and provide your PayPal email address and Displate password.

Payments are made within 45 days from the date you request the payout.

If a customer cancels their order, the associated commission is also canceled, according to our policy.

Unfortunately, you cannot apply your commission as credit to your Displate account.

Approval of your tax data can take up to 72 hours. Once accepted, you will be able to request your payout, provided you have met the $50 minimum threshold.

To delete your artist account, go to 'Account Settings' in the top right corner of the page. Scroll to the bottom and click the 'Deactivate Account' button. Please note that all data, artworks, and outstanding commissions will be permanently deleted. If you have any outstanding commissions, request your payout and wait for the funds to be transferred before closing your account.

Yes, if you're an artist looking to purchase your own artworks with a special artist's discount, you need to sign up on Displate first.

You may buy your own artworks with a 50% discount! 😊

No, you do not receive a commission for purchasing your own artworks.

To buy your own artworks, go to 'My Profile' in the top right corner of the page and choose your Displates from the 'Buy Your Own Artworks' section. You can also go directly to the 'Buy Your Own Artworks' page. Remember, you need to be logged in.

Yes, a shipping fee applies to all orders, including your own prints.

Yes, of course. You may return your own Displates as per our return policy. Please check it here.

No, this offer is dedicated exclusively to purchasing your own artworks.

To sell artworks through the Share and Earn program, register an artist account on our website by filling out the registration form and clicking "Create an account." To create such an account, please go here. 

After setting up your shop, you'll receive an email with a verification link to confirm your email address. Once your shop is open and you've uploaded designs, go to your profile, then to collections, or a specific artwork, and click the "Share and Earn" button to create your Share and Earn link. You can also find your unique "Share and Earn" code in the "Account Settings" section. Share these links on your social media, website, blog, or anywhere else to start earning!

Within 30 days of sharing the link, you can earn a 41% commission on the net price of your artwork in USD, minus taxes, fees, and any discount applied.

The commission is 10% of the net price in USD, minus taxes and fees.

Influencers can earn up to a 25% commission on the net price of an artwork in USD, minus taxes, fees, and any discount applied.

We use special cookies to track the source of traffic and purchases on our site. These cookies help us identify and attribute sales to the correct source, ensuring you receive the appropriate commission.

Cookies track user activity for 30 days. If a purchase is made within that period, the commission will be attributed to your account, even if the purchase wasn't immediate.

No, there is no additional fee to start working and earning with us through Share and Earn.

Go to the top right corner of the page and click on 'Earnings.' You'll find information related to sales and earnings in the 'My Commission' and 'Sales Statistics' sections.

Your commission is published 24 hours after a sale. It becomes available for payment request 10 days after the sale. You can withdraw your earnings via PayPal once you accumulate at least $50. Note that payouts are processed within 45 days from the date of your request.