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Popular Questions
To remove the magnet from the wall you just need to grab a corner of the protective leaf and pull slowly. Simple as that 😊
We ship to Australia, Austria, Belgium, Canada, Chile, Croatia, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Greece, Greenland, Guernsey, Hong Kong, Iceland, Ireland, Israel, Italy, Japan, Jersey, Lithuania, Luxembourg, Malaysia, Monaco, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Reunion, Saint Barthelemy, Saint Martin (French part), Saudi Arabia, Singapore, Sint Maarten (Dutch part), Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, United Arab Emirates, United Kingdom, United States, Venezuela.
With your order you will receive not only a magnet or magnets (depending on the size of your Displate) but also a wipe for cleaning the wall and a protective leaf to stick it to your wall. Everything is free of charge in order to help you to mount your shiny, new Displate in the easiest way possible! 😉`
| PRODUCT | SIZE | WEIGHT | THICKNESS |
|---|---|---|---|
| Medium Displate | 45cm/32cm (17.72"/12.6") | 0.70kg (1.54 pounds) | 3,5mm |
| Large Displate | 67.5cm/48cm (26.60"/18.90") | 1.4kg (3.08 pounds) | 3,5mm |
| X Large Displate (made from 4 M size plates) | 90cm/64cm (35.44"/25.20") | 2.8kg (6.17 pounds) | 3,5mm |
| Lumino | 45cm/32cm (17.72"/12.6") | 0.96 kg (2.12 pounds) | 38 mm |
Still got questions?
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Our adorable Chatbot will be more than happy to answer all your enquiries within seconds! But please don't give him any snacks, he had too many already.
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01.Order status
Before you initiate the chat, make sure to prepare:
- Your order number
- The email address used to place your order
02.Order confirmation
Before you initiate the chat, make sure to prepare:
- The email address used to place your order
03.Order cancellation
Before you initiate the chat, make sure to prepare:
- Your order number
- The email address used to place your order
- The total order value, which you can find in your confirmation email
04.Shipping data change
Before you initiate the chat, make sure to prepare:
- Your order number
- The email address used to place your order
- The total order value, which you can find in your confirmation email
05.Invoice request
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- Your order number
- The email address used to place your order
Other
If you have any other inquiry, please click the Start a chat button and aske me anything.
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Contact us via email
Don’t hesitate to reach out! Our Client Experience Team is standing by to help you from 9 am till 5 pm CEST, Monday - Friday.
Write us an e-mail and one of our support superheroes will get back to you as soon as possible.
Displate returns
To make the process easier, please write down your full shipping details on the package as per your order and put a note with your order number inside it. Please send your Displates to the address below:
Address for returns
GWD Concept Sp z o.o.
Okolna 45, hall C
05-270 Marki
Poland
Displate Offices
Headquarters
GWD Concept Sp. z o.o.
Aleje Jerozolimskie 123A
02-017 Warsaw
Poland
U.S. Office
Austin TX 78701
United States
Phone number: +44 2037736635
Reception working hours 24/7.
Our reception will pass your enquiry to the Support Team who will contact you back with the assistance.
Support Team working hours: from 9 am till 5 pm CEST, Monday - Friday.